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June 2024 by Gregory Smith
Allstate has always been a very responsible and responsive agency. I’ve had insurance with you for many many years, as you know, and you have always been available to me when I have had minor accidents, hit a deer, or other mishaps with my various cars. I continue to be very satisfied with the service I receive, most recently when adding a new Mazda MX-5 Miata, the first one I have had in the last 25 years. Thank you for providing excellent service.
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June 2024 by Vee N
don't trust this agency. they used bait tactics to have me sign a contract with them, with a policy cheaper than my previous one due to a discount. then later that discount disappeared and the rate came back higher. they said that was their error and they would pay for it but never ever. I trusted what Tony said and then got disappointed (his office shows he is a Christian but what Christian is that?). Amber, an associate working there, actually did not pay attention to the details of the contract. Tony was the same. They just wanted my money. I had to come to the office several times for their lack of attention. They never read or reread the policy that they issued to me, and told me to sign another document which was already there. This is the WORST ever agency I have worked with. GO TO ELSEWHERE!!!
Reply to Tony:
TONY, I read your reply and I have to say that you are a LIAR! There was no such phone conversation! You just made it up! A MAN STANDS WITH WHAT HE HAD SAID & PROMISED!
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May 2024 by Frank Allen
I was previously with GEICO for 30 years. I became unhappy with their service, support, and increased cost. I contacted GEICO about my concerns as a longtime customer and received no satisfactory response. I decided then to research and make inquirers to many other available insurance companies, and I compared the results.
I was more than pleased when I determined that Allstate was the top pick without question. I visited the Allstate Tony Barr agency and immediately changed my home and vehicle insurance to Allstate. They care about their customers, provide the best service possible, and have the best insurance and benefit coverage above all others.
Frank Allen, Augusta, GA.
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March 2024 by Stanvoski Kitchens
Tony and his staff are simply amazing! They are always available to assist at any time I need them!!!
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January 2024 by Robyn Lathan
I would like to send HUGE shout out to Latasha H. for going the extra mile today in assisting me with a flood ins policy issue (that was neither my fault nor was it Allstates fault).She was professional, polite, and very very patient ?. Latasha located the problem, explained it to me and directed me to the party that was FULLY RESPONSIBLE and hopefully it will be corrected and resolved soon. Again, thank you Latasha for ev'thing. Great Job, I'm truly Grateful
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January 2024 by Alex Williams
Tony was able to fix the issue but I will never do business with any of the associates in that office due to an email stating I had been improperly covered and had been in violation of law requirements for over a year. She used scare tactics, saying I was missing coverage that was "required by law" and I needed to call immediately. Tony assured me I was not in violation and the part she was referring to was NOT required....but instead highly suggested. BIG DIFFERENCE!
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January 2024 by Dyanna Adams
She is Professional, She is Knowledgeable and She cares about helping her clients...She is Karissa Rodriguez!!! She was willing to go the extra mile for me and my family. We truly appreciate her and the Tony Barr Agency!!!
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December 2023 by Gonzalo San
Called the office many times and never got the opportunity to reach anyone or received a call back, had to call the Allstate 800 number to deal with my concerns.
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November 2023 by Joan Nelson
I would never use Tony Barr/Alllstate as an agency. They did not return calls when a message is left and not willing to work with you when they fail to return call. They said they would back date a policy and now they will not. Don’t use this agency.
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November 2023 by Sandra Cullinan
Great Agency
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November 2023 by Mary A Ward
I love my hand bags
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October 2023 by TheLady Lynadams
Mr. Barr and his agent Amber are AMAZING!!! Truly professional and hardworking. All of my problems were solved and all of my questions were answered in a timely manner with kindness. If you need insurance, GO SEE AMBER AND TONY AT ALLSTATE!!!!!
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September 2023 by Don Fendley
Great job of service
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September 2023 by Johnny Sapp
Awesome agency.
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September 2023 by Calvina Wilcox
I love Tony Barr...His team is the best!!
