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November 2023 by Carter Sanchez
UPDATE !! the electricians teamed up with GA Power to resolve the issue and now my electricity is operating perfectly. All of my appliances are outdated a long with the HVAC , I replace my own air filter and the last time this thing has been serviced is 3-19-2012... It's 2023 and we moved here in 2020(not to mention all 3 years we've been here we were supposed to get a complimentary carpet shampooing and didn't receive one until last month?Hopefully someone sees this review and saves their dollar. UNTIL MY LIVING CONDITIONS CHANGE .. the review stays the same. I'll update it when my outdated appliances/HvAC gets serviced and updated.
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November 2023 by Sheiteya Lattimore
......Still having electrical problems.No stovetop.No oven.No dishwasher.Cant even use an airfryer or george foreman grill in the kitchen to make it work temporarily...Can barely use anything in the house that requires electricity bc then the whole house will go out....Right now im sitting in my bedroom with my lights flickering.... not enough power for my a/c or wifi box to stay on.....Cant cook dinner.Cant sit in my living room and happily watch tv.Im at the point where im so sick of lights flickering im better off buying candles...Im paying rent and not even able to sit in my home peacefully....Its sad when you and your family dont have a place to run to or hotel to stay in... and have to legit deal with these kinds of conditions...
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October 2023 by Tiffany Jeter
The apartments are nice and big, you'll have plenty of room for you stuff. I really like the patio as well. Great staff who is helpful and friendly.
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October 2023 by Jamie Hoey
What a quite community. Very close to everything I need and the office staff is Extreamly helpful! LOVE...
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September 2023 by Calvin wright
The apartment that I have is nice. The Onyx doesn't keep up with the maintenance or the cleanliness of its property. It takes weeks for anything to be done. It's been a week and no one has cleaned up a fire extinguisher spay that someone has done. It's been over 3 week and no one has removed a couch that has been sitting on the ground outside. The parking lot is usually filled with trash.
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September 2023 by laquarianart
My hubbs and I moved in June 2018. The conditions of the apartment and community were fair, but steadily became worse.Over time we experienced problems with scarce and illegal parking, repeated water heater leaks that flooded our hallway and bedroom, and a broken dishwasher near the final few years of renting (in this time, management was changed three times). On Christmas Eve, December 2022, our apartment flooded due to a pipe bursting. We experienced emotional distress after delivering presents to our family and friends, coming home to standing water that was constantly pooling our apartment, and then having to consider a new place to live. At this time we were under the management of Ms. Sammartino. We successfully communicated with her about moving, and was assured that she would request our security deposit from the company (we paid a $200 deposit in 2018 when we applied, and apparently this may not be the case now). However, to this day, which is now approximately 9 MONTHS LATER, we have not received our security deposit. According to Georgia law, you are to receive your deposit within 3 months if all is well with your lease and apartment (and the pipe bursting was a structural issue, not our fault). I've called numerous times, stopped by in-person (and so has my husband, who discovered no one in the office), and have even sent a letter. Please be aware of this behavior from management when considering these apartments.
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August 2023 by jaikerria irwin
3 weeks ? To get my toilet fixed? What was the point of a move in checklist when I moved in Father’s Day weekend! For only my CABINET to be fixed. I pay $908 to stay here to not even be able to DEFACATE or URINATE in my own home. Very unsanitary show some decency for once.
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July 2023 by Juwana Yarbray
My daughter lives there and I like the apartments it self very spacious an they have a pool it's quite and affordable
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July 2023 by Lil Man
Rent is not as it shows on the website & it’s not worth over $1000 to live here at all , Management treats my mother very rude , and never fixes anything on time, I’ve had to beg them to fix things and they seem to get aggravated when I have to keep reminding them
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July 2023 by Boom Boom
Management is very rudeAnd maintenance never knows what to do or takes weeks to fix one small problem, roaches keep appearing even though I clean everyday , will be breaking my lease soon
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May 2023 by KeShawn Williams
Lived here from 2019-2022. What attracted me to this apartment was the fast process of applying and accepting then moving in. They also had military deals and the apartment was only 10-12 mins from Fort Gordon. The area isn’t the best. A lot of crime especially in the nearby apartments. I use to always hear sirens at night. I stayed on the 1st floor and I also could hear loud stomping everyday from above. The major issues I had was parking. The apartment towed my car because I parked on the yellow curb during day hours. We were allowed to time but since. I worked night shift. I slept during the day and woke up to my car being gone. I would have expect the manger to atleast give me a call or a knock at my door since she had my license plate and make and model. 250$ wasted. Then the apartment made us put parking stickers in our windshield which is okay. The next issue is how slow the maintenance was to resolving my never ending dishwasher leak problem. My dishwasher continued to leak for a months and my sink keep getting clogged due to bad plumbing. The maintenance man said, my above neighbors keeps putting oil down her drain which effected and clogged my kitchens sink. I honestly wouldn’t move here unless money is an issue. You can smell smoke and weed through Wents and loud neighbors. If you use the laundry, people might steal your clothes. That’s what happened to my gf. Parking lot is small so you have a bunch of door dings. On the left of the apartment you have Fox trace which is heavily gang affiliated and ghetto. The nearby gas station always have robberies. Like I said if money isn’t an issue. This place is bad. The only good things I would say. It is close to the mall, tons of restaurants nearby and it’s close to the Augusta university and fort gordon
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January 2023 by T Cornett
...Water has been shut off since yesterday and its christmas day..... and nobody wants to answer the emergency line. Theres alot more wrong here but im going to wait til I move out to list all these issues....I use to love it here (been here for YEARS) but now?......... cant even live comfortably in my own home but you want me to pay you over 1000 a month when I was originally paying 700-800.......They will definately be losing a tenant after my lease is up.Dont move here. Dont believe any review thats over a 1-2 star review...Save yourself the time and money
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January 2023 by Keairra
It is so annoying that you have to give a star, because they do not deserve any stars at all. It is 3:11 on Christmas Day and the water is off! It has been off since Christmas Eve evening! This is ridiculous
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December 2022 by Jason Bellinger
The staff is very helpful. Any issues I had was taking care of efficiently.
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October 2022 by Michael Carter
Very knowledgeable service staff management is very knowledgeable it's a great place to live
