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“Ms. Melody and her entire team are amazing to work with. Never before in a bank have I felt recognized as a valued member because normally it's just a stuffy, obligatory feeling in a bank, but not this one! I always receive the help I need, and they are quite a unique, personable crew! Thank you!”
“The people that are very nice and friendly keep up the good work I love coming in there I feel like a family when I come in there thank you so much and keep up the positive attitude I love ❤️”
“John Marcus helped me when no other lender would. His experience and know how is the only reason I’m a homeowner now. I’m incredibly grateful for him Ameris Bank for everything they’ve done to make my dream a reality.”
9AM - 2PM
2820 Peach Orchard Rd, Augusta
Banks
“I use to hate to go inside of the branch but last week I decided to go inside and speak with someone and I'm glad I did. I had Ms. Walker and I was very pleased. I know i can be a bit difficult but she was so calm and patient with me. She took care all my needs and also allowed me to know some offers I was missing out on. She was not pushing anything on me which I was very glad of. She made my bank experience extremely comfortable and also kept me from closing my accounts and ending my relationship with them. Only thing I wish they do is open the windows back up. Other than that thank you Ms. Walker for my inside experience at this branch.”
“This branch should train others branches in Customer Service. Just wanted to deposit a check at another location it was an awful experience but Beth at this branch gave me A1 care and was extremely polite.”
“The bankers hours are aggravating, sure, but the quality of care and service from the employees is unparalleled. Every time I have gone in, they have always been overly friendly, helpful, and nice. Plus, with their virtual teller machines, the hours are hardly a problem.”
“I absolutely love the lady that's desk is almost in the middle of the bank! She is so sweet and helpful! ? I can't think of her name right this second! I'll remember her name soon as I post this review. ?Everyone that I have encountered when I visit have always been nice and pleasant.Definitely love banking with F&M.The front door is HEAVY though, heavier than most, so bring a little muscle to pull it open. ??”
“I have visited both branches and they both were equally hospitable. The first branch, I came in to be added as a joint owner of a current member's account. The experience was so good, that I considered opening up an account for myself, which brought me to the Fort Eisenhower branch. Upon signing in, I was greeted with new account information to make sure I was informed and prepared to open an account. The bank associate was so nice, and professional and made me feel so welcomed. I am happy with my choice of joining this local credit union.”
“Mr Muhammad was very professional and patient.I was stressed out about my checking and he came through with proficiency and care definitely recommend some recognition .”
“The teller at Fort Gordon PX was extremely friendly. She did the quick application sheet for me so all I had to do was sign it. The employee that called me that afternoon to finalize my setup was also very friendly and professional. Both employees put me at ease and made me feel highly valued as a customer. This is a service that is becoming more and more scarce. I appreciate these ladies as they were instrumental in my decision to open a checking account.”
“Luann helped me refinance my car and helped me get a personal loan as well. She is "Fantastic" and a huge asset to SRP. I couldn't be more happy. She really made this a great experience. Thanks luann you're the best.”
9AM - 2PM
2820 Peach Orchard Rd, Augusta
Banks
“Shout out to Nicole Walker!!! My son is getting ready to ship out for basic training with the Army and she took care of allll our needs! She helped us fill out the direct deposit form and made sure his account was good to go! She was VERY professional and friendly! We were in and out! I highly recommend this branch and go see Nicole!!! Thank you so much for being so helpful and making a difference at your branch.?”
“After some confusion the branch manager Mrs. Laura was able to meet my needs and even took time out of her day to return my phone call and make sure I was aware of what was going on. I greatly appreciate it and had to change my 1 star review to a 5”
“I went in almost before closing (I tried not to, I swear.) The Branch Manager, Alicia ABSOLUTELY took care of me today. She got me a new card and was very helpful!”
“On Friday July 14th the Wells Fargo ATM at Doctor's Hospital lobby kept my debit card due to malfunction issues with the ATM. I went to the branch at Wheeler Rd. and Pamela Fraizer, banker, assisted me with getting another debit card, as the bank no longer issues temporary cards. Pamela assured me that my new card should arrive by Monday 17th by Fed Ex. I have received my new card by 10:15 a.m. and want to acknowledge the exceptional customer service received by Pamela.”
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“Chris was so very helpful in guiding us when buying our first home. He explained everything throughly and made sure to answer all of our questions! Would highly recommend working with him!”