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January 2024 by Anja M.
I've seen the other review and was hesitant to go there due to them, but it's the only local store that carries the paint I needed so in I went. Over the course of a week, I ended up there multiple times because my scatterbrained self kept needing more items for my project. Every time I went, every single person that I interacted with there was polite and welcoming. I don't know if they have new staff once those other reviews or if the same staff took those to heart and changed but exhausted interaction felt genuine and not forced. I will absolutely frequent this store now for my paint needs instead of waiting for an online order to arrive.
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December 2023 by Angela H.
If I could leave a zero for a score I would . These people are hateful and always rude! I've heard them talking about the consigners and the customers within ear shot of other customers and consigners; it's not appropriate or professional. They supposedly donate things not acceptable for consigning but I am sure they keep for themselves . They "donate" things that are in perfect condition instead of selling them. I just can't stress enough how horribly rude and unprofessional these people are. They are the only consignment store for Augusta so they have a monopoly on the market. Perhaps this is why they think they can treat people any way. Family owned and operated - maybe that's why everyone is so hateful- runs in the family. Will never shop here nor consign: I'd rather throw my stuff away!
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November 2023 by Nannette P.
Employees can be friendlier by acknowledging your presence. Why are they snooty when this is a 2nd hand store, not a high end designer store?
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October 2023 by Sharon Fox
I took two bags of clothing in today for possible consignment. It was my first time to visit there, and I was unaware of their criteria. From the minute I walked in, she snarled at me like I was not worth her time. The things I brought did not meet with their rules and were not what they needed, but the girl who greeted me at the door and reviewed my clothing was totally rude and condescending. Instead of saying, "I'm sorry, but this is not exactly what we're looking for and doesn't meet our criteria, but thank you for coming by.", she treated me like a bag lady that smelled. She is the girl with the long hair on the right in the picture online. No class. No kindness.
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October 2023 by claudia geeter
I have been a consignor here for several years. They don't make the process easy for consignors who work Monday - Friday, 9 to 5. However I work around that. Recently I stopped by to drop off about 10 items and wanted to swap out some of my hangers for some of theirs. Apparently they have changed this process, which I can understand. However I wasn't aware of the change and instead of telling me to go ahead this time and swap hangers I was told I would have to take all my items to my car, switch the hangers there and then bring the garments back into the store. One woman working in the back apparently got very irritated with me, muttered something under her breath and with her hand just dismissed me. I thought about calling the manager and complaining about her, but I doubt Second Time Around would care anyway. If it wasn't for consignors this store wouldn't exist. If I could give this store a minus rating I would!
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October 2023 by FrankE Sitrep
They don't keep a functioning bathroom for patrons to use, will send you away rather than share the "employees only." Might as well visit any of the many other similar shops down the road instead.
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August 2023 by Franshetta Carr
I would go for a second time. They offer. Clothing, house decor and furniture.
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August 2023 by Laura Cherry
The best consignment store in Augusta by far. The merchandise looks brand new, the prices are great and the staff even better. I have been shopping here for the last 8 years and never walk out the door empty handed.
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August 2023 by Moataz Alasadi
They always have the dixie belle paint.
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June 2023 by Nydia Malesinski
Very Organized, you can find anything for your entire family. They also have luxury designers items in the glass cases. Great customer service. Clothing, shoes, accessories, home decor, furniture very affordable. You must visit this store!!!
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June 2023 by Jill Christopherson
Really great place to shop. A good mixture of antiques and gently used items. They have a little bit of everything. Furniture, decor, Kitchen items, clothes, shoes, purses, dvd's, art for the wall, and much more.
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March 2023 by Michelle Elle
I have loved this place for YEARS! This is most certainly the best consignment store in the Augusta area (and far beyond). I bet half my house came from Second Time Around. Great prices, very efficient and honest people. If you are coming to Augusta, I would highly recommend visiting this place.
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March 2023 by Barry Bartlett
Have a lot of items to look over. Good prices. Friendly staff. A nice experience.
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January 2023 by Jane R.
Although it's possible to find some good bargains in this store I only go here if I haven't found what I'm looking for elsewhere. I agree with other reviewers that the customer service is terrible. On most of the occasions when I have shopped here I was made to feel like my presence was a big annoyance. I think the employees and the manager would be happier if no customers would show up at all. There have been a couple of exceptions to this rule, in particular a gentleman who rang up a purchase for me one day, He was very friendly and helpful but I've only seen him once. I suppose he got fired for being too pleasant with the customers. It would be so simple and wouldn't cost a thing for the people working here to make customers feel welcome.
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December 2022 by april pasley
Very nice store, some of the prices were just a tad bit more than I would have paid. But overall a very nice place to shop for second hand items. Lots of items to choose from.