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November 2023 by Crystal West
The ladies here are not welcoming or friendly, the only one was the black lady (I cant remember her name but her customer service is top teir). Dont go here! They will not accommodate people of color. At least thats my experience. & what I notice while Im there.
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October 2023 by Tamika Cowins
Teller was super nice but the customer service reps at desk are horrible. Completely ignored me the whole time I was there and the branch was empty. All I needed was a new debit card for my church account!!! DO NOT GO HERE!!!
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April 2023 by Zeke B.
The bankers hours are aggravating, sure, but the quality of care and service from the employees is unparalleled. Every time I have gone in, they have always been overly friendly, helpful, and nice. Plus, with their virtual teller machines, the hours are hardly a problem.
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July 2022 by Lisa M.
They have the best service, best Mortgage lenders and investment group. I have banked with them for over 6 years and they never fail me. If you want a loan for a home talk to Jamie Pierce!! He is amazing and 100% truthful. He will not waste your time.
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February 2022 by Diana L.
This bank puts a new meaning to Bankers Hours. Seriously what business operates from 9-4 ??? Due to circumstances I was forced to open an account with this bank but will close it as soon as humanly possible. It has been impossible to set up online banking on my own " i will need the help of a branch employee to complete the registration process " Seriously it is 2022 and they operate like it is 1922. To say this institution is out of touch with the times is an understatement.
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October 2021 by Kimberly McMahon
Wonderful customer service and very friendly
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October 2019 by Jackie Lynn
Love the staff at this location. They’re always friendly and happy to help!
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September 2019 by Tracie S.
Queensborough Bank is amazing. They have such wonderful personalized service and to way above and beyond to help you personally or in business. This is the best bank in Augusta and the only bank I will use!!
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July 2019 by Mada Ambers
2nd meeting
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March 2019 by michael mcdonald
Employees are wonderful
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December 2017 by Gregory S.
The tellers at Queensborough are nice, but the bank itself is utterly wretched; I am tired of how long it takes them to post deposits to my account when it takes them no time to post withdrawals. Worse, the bankers hours are awful; you can never get any help when you need it. I am currently in the process of switching to USAA, but I should've done it years ago. Naturally, this means that I have to leave this account open for the last remaining debits that come out, and it's amazing how often checks I deposit into the account on my phone to cover these remaining debits get denied all of a sudden, so I get charged NSF fees. I initially chose Queensborough in the midst of the financial crisis ten years ago to support one of our local banks, but it has been beyond frustrating. I cannot recommend Queensborough in good conscience.
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October 2017 by S Martin
The bank tellers are awesome! Very professional and very friendly. Ladies you rock!!
