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November 2023 by Guy InNewMexico
PODS sucked. Emails and texts stating they would be there in the morning, wasting an entire day waiting for PODS to show up in the evening.
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November 2023 by Magpie
Excellent concept , prompt, great availability, quick response, timely, ease and convenience makes it work and worth the few extra dollars. Great service on the front end (orders) needs help on billing issues. Drop off and pick up Guy provided excellent service !! Until next time !!
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October 2023 by K Parham
Canceled and cleaned pod by the 16th. Asked for credit on the remaining paid month (ends 31st), does not offer refund.
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September 2023 by Lee Odell
Military beware. Weight tickets are wrong and you won’t get paid.I have spent three days of phone calls attempting to get a human to either explain or create new weight tickets. There is this reply below and again no one has reached out to me on how to fix this.I am going to do a credit card charge back at this point.I am a military service member trying to move across country. We are compensated based on weight tickets a full and empty ticket. POS has eight tickets that show a gross weight difference of 120lbs for a single bedroom move. I know from moving up to Augusta it should have been about 2000lbs.I have sent 4 emails and 4 phone calls trying to get it corrected to no avail. I am still waiting on an "agent" to call me back to explain how they will fix this.Military beware. Your DITTY move will not be correct if you use this company.
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September 2023 by Miriam Del Pino
I cant think of moving any other way! This was perfect!!!! Pods keep my stuff clean, free of olors, bugs as it seal very good. Also used Pods storage with was very convenient. The delivery and transportation was amazingly easy, on time, and thru the customers website you can scheduled and do changes to your order!!! Awesome service!!!
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August 2023 by Leum “CizreK” Kerzic
This company is straight up crooked. They are insurance scammers and do absolutely nothing to cover damages they did from their terrible drivers. Bad attitude drivers, they lie about almost everything - Saying you don't get charged until the day of when they charged me 40 days out, I paid for $80k insurance and they switched it without my consent to $10k, They smashed all my belongings and claim its my fault when I properly stored everything - How is it that all my 4 x 7 ft mirrors, televisions, monitors, were totally fine yet you smash up $3k worth of things and deny it as your fault? STAY CLEAR FROM THIS COMPANY!They work with a fraud insurance company that stalls and delays all issues so they can be in the clear. They did 3k damage to my property and are claiming it is my fault. Attorneys will be contacted and action is going to happen for you all saying I DID THE DAMAGE. Yall are nuts.
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May 2023 by Jena B.
I have had nothing but problem. They lie to you and totally flip the charge. They lied about where they deliver to, over charge you, and almost NEVER have a understandable English speaking rep. You are constantly retelling your story because they don't put notes in. They claim to not be able to find your incident or you find your call mysteriously drops. Run as far away as you can,
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May 2023 by Allison Davidson
I did not give it 5 stars because we were quoted delivery on a day then it was reserved for a later day.
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March 2023 by Maria Johnson
Fantastic for our move. The drivers were awesome. Customer service was the best
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December 2022 by Dialmarys Velez
Had a good experience looking for quotes and rates. A bit expensive(thats why my 4 stars) but quality customer service representatives.
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December 2022 by Lisa Swinton
Just had a seamless PODS delivery by Bobby Sayman @ PODS Moving & Storage in Augusta, Ga! Bobby was prompt, friendly and placed or POD with precision! Our family highly recommends this company and this professional driver/delivery company!
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October 2022 by LV Jackson
Bobby Sayman did an awesome job delivering & placing the POD, as well as provide pointers re: moving/ packing items into the POD?? so things run more efficiently.
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September 2022 by Ms. Welch
The customer service is top notch. Service representatives are courteous and patient, and easy to reach via telephone or online chat. I never once felt that my personal and treasured belongings would not arrive safe and in a timely manner. Military families have enough to be concerned about, and I truly believe Pods understands that.
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September 2022 by P. Moss
The best moving experience I've ever had! This a great and affordable option, particularly if you can find your own labor.
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August 2022 by E Gilmer
Horrible service, 1 of my PODS cracked and ruined my Grandmother's antique dining room set. Called every day for a month and no one EVER called back. Finally get an email that since it's been over 60 days it's not their problem. DO NOT USE!!! ?
