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May 2024 by Kris Murrell
Visiting from out of town for a month. Wanted to charge me $10/day or join the gym. SMHI would’ve paid $50 for the month but that’s ok, I’ll take my business elsewhere.
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May 2024 by Jovanda Bolden
Love the staff, always friendly and very helpful. The gym doesn’t smell like a gym lol. The Staff keeps the gym clean, love this.
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May 2024 by Jason Thaxton
This gym is absolutely wonderful! It’s so clean, and the customer service is stellar. Love this Planet Fitness location!
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May 2024 by Lets F.
Great place to workout! But they need to work on the safety of their storage items in the electrical room, that has a posted sign, " No Storage". There is a reason why it's not safe to the facility to store products in an electrical room.
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December 2023 by Liza Van Brussel
They're my friends! They are always nice to me. And they are always wiping down the equipment and keeping it clean!
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November 2023 by Nessa Riobe
Friendly and knowledgeable staff, clean facility and a pleasant workout environment.
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November 2023 by Tommie Lester
I love shopping here. Even during holiday hours, if there is a long line, your longest wait time is 10 minutes. Great customer service and registers are opened up based on traffic flow.
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November 2023 by Angela Evans
Been a member at this location for almost a year now, I was previously a member at the Windsor Springs location and sadly just during this year it's starting to gradually follow suit with that location, going downhill. I'm not sure if it's their high turnover rate in staff, or if they've recently appointed a new manager who doesn't care so the staff gives that same attitude but I no longer see staff cleaning like they used to, most times there are no paper towels in a holder or if it breaks they leave it with an out of order sign forever until eventually they just remove it and never replace it. It's supposed to be a "judgement free zone" but some of the staff definitely treats you pretty poorly. They have a trainer there that will bully people off of multiple machines in the free use area if they are "training" someone and want it ready at their whim. If normal members can't "reserve" 5 or more machines because they plan to use it neither can the trainer for his client! I've had him follow me and say he was going to use something next for his client so I got off the machine and went to another and he immediately followed me and said he's going to use that too. Well his one client can't use 3 machines all at the same time. I spoke to staff about this multiple times and you could tell the guy was combative and made them uncomfortable so they did nothing about it. I contacted Planet Fitness online form and nothing about it still. So when Planet Fitness leaves their comment to your review saying reach out or talk to a manager it's irrelevant because at the end of the day if the manager at that location doesn't care when issues are brought up, it has to go above them, and it never does. I've even been confronted about wearing leggings that have a jean look and was told I can't wear them and I showed and explained they aren't actually jeans but leggings but meanwhile plenty of guys come in after work with jeans and even workboots on the treadmills! They pick and choose particular people to give problems, it's how it is in Augusta. Sadly we don't really have many options for gyms in the area, let alone decent ones. This one is only still your best option because it's the "newest" but give it a couple more years and it'll be another dump.
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October 2023 by Velonda Peele
Clean and no judgment gym. I love that I can workout with feeling watched. Friendly staff.
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October 2023 by La Ro
Clean, quiet and lots of room, staff is nice.
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September 2023 by Nate Anderson
Great place to relax and take care of yourself...no harsh working out just piece of mind
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August 2023 by Donna Washington
The gym is still great place for me to get to, I have been trying to get my work out in order for my body's overall health
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August 2023 by Joshua Ayers
Great place to workout and the staff are always helpful and friendly.
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August 2023 by Christoph
The gym has almost everything for any full workout. The staff is amazingly helpful and friendly. The only equipment I would ask to add would be a spin bike or two.
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July 2023 by Kevin Carter
This place is a huge stress remover. I love it!! If only it would stay open 24/7 like before.
