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January 2024 by Arianna Hughes
TERRIBLE CUSTOMER SERVICE FIRST OF ALL. The lady that sits behind the desk was the first individual to fix my phone. The second time was a guy, and was about a month ago. When he fixed the phone along with it I purchased an otter box case ($20-25) and a screen protector ($15). THREE WEEKS LATER the phone barely drops and the screen comes outside of the whole case. I UPLOADED PICTURES because the lady who sat behind the desk argued with me and my mother about how the phone could not do that…. when there are pictures soon as it happened. Moral of the story I am unsatisfied and unhappy because these people continue to take your money and cannot reason with you at all. The lady has a terrible attitude and it needs to be checked. Also checkout the black tackiness around the inside ? ONE STAR
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September 2023 by Vivian Pair
My experience at My Wireless phone repair was awesome. Shon the owner was extremely helpful in assisting me with getting the right phone for my fiance to use with voice access. She is very knowledgeable. If you are looking for professional and efficient please check her out.
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September 2023 by Elizabeth Ross
Wes always get the job done Thank you for fixing my son phone!
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September 2023 by Krista Myers (Kris)
Customer service was very poor, representative spoke to me like I was stupid, because I asked for more information on a screen repair. She kept repeating the same information not ever giving more details as to why it was that answer. Also I came to get data off my device that the owner had quoted me a price for last time I was in the store and they doubled the price. With no reason and no way of contacting the owner. This representation makes me not ever want to come back. The first visit was pleasant and welcoming- the female working at this shop on deans bridge will plummet your business with that etiquette. No assurance no empathy poor customer service skills all the way around.
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September 2023 by Stephanie James
The only place I go for my family’s cell phone needs for the past 12 years. Mr. Wes, Ben, Ben, and Kisha are top tier.
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June 2023 by Jada Bunyon
Hey I heard that y’all really good with repairing phone and I really need my iPhone 11 fixed ASAP can u please tell me how much it is to get it fix please
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May 2023 by Cori Lei
The woman working behind the counter was patient and kind regardless of how busy it was. It took an hour to repair my daughter's cracked screen. All in all, service was excellent!
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May 2023 by Bobby Oneal
Very helpful and great customer service, I would recommend this place to anyone in the state of Georgia
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April 2023 by Kalyn Keyes
Great people they have fixed my phones a few times and got them fixed in a reasonable timeframe.
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April 2023 by Chasedy Key
When I say THE BEST.... They are THE BEST!!! Shaun is an ANGEL & fixed my phone in under 10 minutes LITERALLY! I recommend 10/10 and will definitely take my phone (s) if I have any issues... THANK YOU SHAUN!!!!
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April 2023 by Patricia Williams
sign on the door says open on Saturdays at 11:00 am. I sat outside for over an hour waiting and no one showed up. You all have the phone that I dropped off for repairs a week prior to today. I want my phone. And it is very bad business for you all NOT to be responsible enough to have someone at your shop when your sign clearly states you all should be there. several cars came and left while waiting on you all to open up. I finally left at 12:15 pm. once I get my phone I WILL be going somewhere else to do business.
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December 2022 by Kester Lowers
Lied. They said they could fix my phone . After I gave them it's model. Got their . Then it was. No we don't fix these phones. Really ? Never going back to them ..
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October 2022 by Melvin Roberts
Great service
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October 2022 by Jonathan Myers
Great Service
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October 2022 by Dave Jo's Journey
The receptionist is rude and unhelpful.
