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“Erin was awesome!!!!! After spending hours going back and forth with people who didn’t know how to fix my issue. Erin ask what the issue I was having. In less then 30 minutes, he had my phone working again. Erin you are the best!!!!”
“Omg! Joshua McLeRoy the account manager saved my butt BIGTIME! I would never have thought that signing up for the internet and phone service would be so easy! Also talking about knowledgeable? He knew so much, he had an answer for everything I asked, and I asked him, A LOT of questions. I would recommend to anybody even thinking about getting service to pop in to the Augusta Mall Verizon store and see Josh, he got me an amazing price too.”
“If you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.”
10AM - 8PM
3219 Deans Bridge Rd, Augusta
Mobile Phones
“Lisa was absolutely amazing getting me set up as a new Cricket customer in all aspects....she was very professional...courteous and knew exactly what she was doing....im going back to add 2 more lines with Lisa...for me it was absolutely worth every minute of a hour and twenty minute drive to be able to receive Lisa's services”
“Nicole was a great help with helping me the correct plan for my needs, I will be coming back to this store from now on due to the staffs friendly atmosphere. Big shout out to Luis for assisting as well”
“Saeed Salih and Moe were very helpful, kind and friendly. They helped me get the best deal on my new service . I highly recommend anyone that’s looking for affordable service to check them out. They really looked out . Preciate yall ☺️”
10AM - 7PM
2754 Peach Orchard Rd, Augusta
Mobile Phones
“The lady that I spoke with was very friendly and helpful. Went in to get a replacement phone and she made it easy and explained everything perfectly. She even brought out the phones in my price range so that I could compare each one.”
“This stores customer service is beyond Excellence literally the whole staff!
Josh helped me get a phone because my old 1 looked like it had been through a drive-by. Josh was very patient with my phone & I. He's really laid back,down to earth, listened to my concerns, needs & wants! He went above & beyond! Definitely knows his products #HeUnderstoodtheAssignment
Forget all the other stores just go here & save yourself some trouble... hopefully Josh is there to greet you ?? thanks everyone who had a hand in helping get things done ?”
10AM - 8PM
1712 Walton Way Apt.B, Augusta
Mobile Phones
“Broke my phone a week ago and needed a new one badly. I didn't know Cricket Wireless had leasing until I came in. I left with an iPhone 12 pro max and I'm very happy that I stopped by.”
“The young man that this store was so polite and patient he sold me a phone and transfer information from my old phone which seemed like it took forever but my phone the old one was messed up he fixed it what a wonderful job he did”
“The staff associates were all very helpful and patient. During my last visit, they went above and beyond to assist me with packaging and returning an older cellspot router. Thanks again for all that you do!”
“Jade gets things done! 2 weeks ago I had to get service for my teen boys' new iPhones they received for Christmas. I was unable to switch the service from their old phones to their new phones at home. I went to the store and Jade was superb! She went through all the hurdles to help us and got the job done gracefully. Thanks again Jade for your outstanding customer service!”
“Clean place and friendly environment. The associates there were very nice and helpful. The price was cheaper there than the other Boost on Tobacco Rd. Activation and monthly plan is all I paid for, phone was free. Thanks for your help.”
“Store managers excellent I look forward to working with him because I own my own business and I'll make this account that I have with him a business account Won’t deal with anybody else”
“The staff at this store was very helpful. My boyfriend had to get his phone replaced and they solved all our problems even after closing time (that's how long it took).”
“Sam was amazing he has excellent customer and got me the perfect phone for my business needs!! I definitely will recommend him and store for your cell phone needs.”
“It would be great if every employee was as great, knowledgable,and personable as Johnathan.Its great to have employees like him to deal with. Thanks for your assistance.”
“Very very nice gentleman helped me get some things out of electronics cage, I don't think they even have to help but he was eager to help and he realed me on in to sign up for a Verizon contract Stylus 5G phone because he was just so easy going and funny the whole time I had to wait to get phone activated, which he did actually very quickly for me and the down payment price was great. The monthly payments are high though.”
“Kudos to the two young ladies that rescued me today! I took my phone in frantic because I had accidentally put it in Talk Assistant mode and couldn't get into it at all. Those ladies expertly and quickly fixed the problem, told me how I caused it and changed the settings to prevent it from happening again. They did all of that without asking if I had an account or bought the phone there, they just immediately saved my day!”
“With remarkable efficiency, I successfully procured the ideal present for my daughter, encountering no obstacles in the process. The consultation required only a negligible amount of time.”
“David helped me upgrade to the iPhone 15 pro max. He realized I wasn’t ready for it and tried assisting with alternatives. When every measure was exhausted and I couldn’t do anything else, I felt safe enough to move forward because he cared. Ask for David!”
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“Great service. Staff was kind and professional. Diagnosis was spot on. Price was discussed before repairs and the length of time for the repair and price was agreed upon. Repair was done and phone works like new. Very satisfied Customer.”