I had a good experience. I had a young man assist me downstairs with making some decisions on using my entire $100 gift card. He was helpful and mannerable, refreshing characteristics nowadays for anyone. Customer service IS alive and well at Macy's.
March 2023
Took my grandsons for the first time and it was amazing. The young man there was only on his 3rd day working, and he went out of his way to interact with my 3 year grandson who was crying and scared , thinking they were gonna hurt his new baby. He calmed him and helped him do the heart ceremony and it was sooo beautiful.
February 2023
Given wrong info on stainless steel pots given aluminum. To buy instead when I specifically asked for stainless steel but their return policy is really good no hassels