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“This stores customer service is beyond Excellence literally the whole staff!
Josh helped me get a phone because my old 1 looked like it had been through a drive-by. Josh was very patient with my phone & I. He's really laid back,down to earth, listened to my concerns, needs & wants! He went above & beyond! Definitely knows his products #HeUnderstoodtheAssignment
Forget all the other stores just go here & save yourself some trouble... hopefully Josh is there to greet you ?? thanks everyone who had a hand in helping get things done ?”
“The staff associates were all very helpful and patient. During my last visit, they went above and beyond to assist me with packaging and returning an older cellspot router. Thanks again for all that you do!”
“It would be great if every employee was as great, knowledgable,and personable as Johnathan.Its great to have employees like him to deal with. Thanks for your assistance.”
“The Augusta Xfinity store had amazing customer service. The atmosphere was just so light and everyone was so helpful. Jason specifically is the one who helped me return my equipment and he was so welcoming to every customer that came into the store. People like him really turn, someone’s day around. My actual Xfinity service hasn’t been the greatest in the past two years I’ve had it, but if you ever have any issues, I definitely recommend going to this location!”
“The staff at this store was very helpful. My boyfriend had to get his phone replaced and they solved all our problems even after closing time (that's how long it took).”
“David helped me upgrade to the iPhone 15 pro max. He realized I wasn’t ready for it and tried assisting with alternatives. When every measure was exhausted and I couldn’t do anything else, I felt safe enough to move forward because he cared. Ask for David!”
“Had your service in the past. I now live in an area where WOW is not available and what I have is like being married to a narcissist. Please expand to Hephzibah.”
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“Erin was awesome!!!!! After spending hours going back and forth with people who didn’t know how to fix my issue. Erin ask what the issue I was having. In less then 30 minutes, he had my phone working again. Erin you are the best!!!!”