Habitat for Humanity ReStore West receives mixed reviews. Customers report that the posted hours are inaccurate, as the store is not open on Mondays despite signs and phone messages stating otherwise. The inventory changes often, which is appreciated, but some visitors find the selection disappointing and feel the prices are too high. The staff is described as lovely and helpful, providing good service. A noted issue is that the store charges a surcharge for using debit cards, a practice some customers state is not legal in Georgia, while the surcharge for credit cards is acknowledged as legal.