-
August 2024 by Princess Dozier
My son dropped his car off to get a diagnostic done. They decided to fix a recall that had something to with a harness and wiring. We never asked for it to be fixed, because we never experienced any issues. When we return to pick the car up, the camera isn’t functional at all anymore and they refuse to fix it. Basically told us, it’s our problem now. If we paid for a diagnosis, that should have came up as a issue, but that was never found. I would not recommend taking your car to this location, there communication is horrible and they don’t take responsibility for their actions. He is a 19 year that works hard for his money and shouldn’t be cheated because of a sorry mechanic, that clearly screwed the job up.
-
August 2024 by Tina Elsenbach
Mr. Freddie Parker did a fantastic job. Everyone was so nice in Service Department
-
August 2024 by david arnold
If you want a good dealership you won’t find a better one than Gerald Jones Ford. Every time I come in for service they treat both me and my vehicle(s) very professionally. Shannon is the best service advisor I’ve ever met. Freddie and Marcus are great also. Any of the techs I’ve met are professional and courteous. Troy, the service manager is a big bear of a man with a heart of gold. I’ve never been let down in the years that I’ve trusted them with my vehicles. The sales department is great as well. The last seven vehicles I’ve bought have been here. Kudos to Jared for always looking out for me. Thanks
-
August 2024 by Roosters BBQ
Jeff in the service department was amazing and very helpful in resolving our issue.
-
August 2024 by thomas braden
The best service possible, my engine was replaced in days instead of waiting months. Great job Gerald Jones Ford, if I could give you 100 stars, I would.
-
August 2024 by Minute Man
Once again great service, I dropped my van off for service and told them to fix anything they found wrong. When I went to pick up my van I was only charged for the service and when asked about repairs they said I didn't need any? Blew my mind! I thought I was going to have a huge bill but these guys are super honest
-
August 2024 by Bill Snyder
They were very helpful with the purchase and trade in. I would recommend this dealership.
-
August 2024 by Roland Washington
Went in for a warranteed oil change and tire rotation, and they informed me I was entitled to free wiper blade and cabin filter replacement. Handled it rapidly and professionally. I travel for work so i have used several Ford dealerships. This one is really good. I will be back
-
August 2024 by Michelle Bealle
As always Shannon was awesome. She's always friendly and professional. I appreciate all that she does.
-
August 2024 by Morris Hutchins Sr
Excellent customer service!
-
August 2024 by Mercedez Morgan
They are super friendly and straight forward with you. They were able to get my service done well before I expected! Their communication was great with me. I will be taking my cars back!
-
August 2024 by james wolfe
I was at this dealership months ago. They ran my credit report five times in a few minutes! Told me my score was far less than the 822 that it actually is. Never been that low in twenty five years.
-
August 2024 by Jillian Palmer
Great experience! Freddie was fantastic and I will 100% bring my car back for future repairs.
-
August 2024 by Terry Carter
Everything was satisfactory
-
August 2024 by Alesia Quante
Thanks to the authentic and honest people at Gerald Jones Ford. They gave me the best price on my Ford King Ranch compared to anywhere in the state of Georgia and Florida! The entire buying experience was smooth, pleasent, and easy! From the sales staff to the finance staff, I learned everything I needed to know about my truck and about the excellent rate and financing! Thank you to all of you at Gerald Jones Ford!
