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July 2024 by Daniel Cook
Ferguson is where we get all our supplies from for our jobs. We go there everyday. Always nice employees an great place for all plumbing endeavors.
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March 2024 by Kathy Woodruff
Same experience others have had. No idea why the front desk is there, not once did the clerk acknowledge another human walked past her or that we were there. No one was available to ask questions. One other sales lady was helping a customer not once acknowledged we were there. We waited around for 10/15 minutes. Left & went to Dave's Appliances & got a awesome stove & dishwasher. Yes they lost a 4K sale
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November 2023 by Cori Osteen
DO NOT BUY HERE. THE STAFF IS INCOMPETENT. I RECEIVED A DOA ULINE ICE MAKER AFTER SPENDING $65,000 IN APPLIANCES. WELL ACTUALLY FIRST THEY LOST ONE OF MY ICE MAKERS SO I HAD NO ICE MAKER. SIMULTANEOUSLY ALSO HAD A BROKEN WALL OVEN DOOR WITH A REPAIR HAPPENING 8 MOTNHS LATER AS THEY FORGOT TP ORDER THAT PIECE. WE MOVED IN AND TURNED APPLIANCES ON IN MARCH 2023. I HAVE BEEN CALLING SINCE APRIL OF 2023 AS THE ICE MAKER IS FULL OF WATER AND STILL HAVE NO REPLACEMENT. I WAS TOLD I NEEDED A REPIR BUT THE UNIT IS ALSO FULL OF MOLD FOR THE PAST TWO MONTHS. I DID NOT GET REPLACEMENT PARTS WHICH I LATER REFUSED TO ACCEPT WHEN TEHY DIDN'T COME BUT I ALSO NEVER GOT THE REPLACEMENT UNIT I WAS PROMISED OVER TWO MONTHS AGO NOW. SHARI AND JOEL ARE A TOTAL JOKE. BUY ELSEWHERE. YOU CAN GET BETTER CUSTOMER SERVICE FROM ANYWHERE AND I REPEAT ANYWHERE ELSE. I HAVE BEEN WAITING 7 MONTHS FOR THIS PROBLEM TO BE RECTIFIED. MY BUILDER ALSO TOLD ME HE HAD A NIGHTMARE WITH ONE OF HIS OWN APPLIANCES NEEDING REPAIR AND THAT "JOEL USED TO BE GOOD" GO ONLINE AND SAVE YOURSELF THE HEADACHE. I DID HAVE SOME DAMAGE WITH AN ONLINE APPLIANCE PURCHASE WHICH WAS RESOLVED IMMEDIATELY BY SOMEONE OVER THE PHONE FROM ANOTHER COMPANY WHO ACTUALLY CARED ABOUT THEIR CUSTOMER SERVICE. OH YEAH AND I AM YELLING IN CAPS. I AM FURIOUS!
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June 2023 by Adam The NOBLE 1
I give this place one star out of five only because I've never been there I don't know why it's asking me to rate it
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April 2023 by Nick Maio
The only place to go for quality. Nina is awesome!
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February 2023 by Mandy Crawford
There was a guy in the parts department who helped me find a replacement aerator for my Moen faucet. I wish I knew his name. I was so out of my element trying to fix my faucet, but I brought my end piece in, and he found the exact right match and he didn’t even charge me for it! He was so kind and was an answer to prayer with what had been up to that point a frustrating process. Thank you!
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September 2022 by Teena Black
Beautiful aittle pricey for me but worth the real quity n choice
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April 2022 by Barry Bartlett
Had what we needed. Staff was friendly and knownolgybal. The places is kept clean and organized.
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March 2022 by Anthony Corriero
Shari is the bomb, she is very knowledgeable and honest. Pointed out many non-obvious advantages and disadvantages to selections.There was no time pressure during our appointment.Yes the prices are high this is not Lowe's or Home Depot.
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November 2021 by Bob DV
Walked in the store, not one person acknowledged me, other than someone sitting at a desk, who said “hello”.I’m looking for a total remodel job, so I was in the store for over 40 minutes, with 2 other customers walking around. I gave up, and headed on to the next store on the list. I was very disappointed because this was the best showroom.
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September 2021 by Linda A
If you want customer service, then this is not the place. Told person at the desk what type of item i was looking for, she pointed in the general direction. I looked around, had some questions but no one came. Went back to front desk and requested help. She came but wasnot knowledgeable about the different features. I would think if someone is interested in spending$$$, customer service would be a priority.
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September 2021 by Stephen Hoadley
Lots of options on display. Some, of course, are not currently available, but when we ran into that issue our sales assistant Jessica was able to find us a similar product. Overall, a wonderful experience.
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September 2021 by Jerry Christmas
Very good employees
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September 2021 by Barry Baggott
Great selection and knowledgeable staff. Well stocked parts department.
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September 2021 by Lawrence O'Garro
Expensive and variety was limited but the furnishings are eloquently beautiful
