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January 2024 by Weldon “Snoopy” Burton
Courteous friendly service.... by a cheerful staff. ?
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January 2024 by Altamese Harris
They were professional and courteous
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January 2024 by Kesavamoorthy Manickam
Friendly and nice service by Katlin.
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January 2024 by Tomia Holmes
I had a great experience with this location. Everything was easy, I was in and out in no time. I called that morning and modified my reservation which went well. I arrived at my agreed upon time they didn’t have the vehicle I reserved but I was able to get a different vehicle and actually loved it. I might buy one soon. Returning was just as smooth. Will definitely return for my next rental.
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January 2024 by arlethia patterson
Great experience love this location.
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December 2023 by Kerelenko B.
to begin- I RARELY leave reviews, but I could not ignore the fact that the staff at Enterprise (Walton Way) was very friendly and professional. Tyler, who booked my rental provided excellent customer service over the phone. He did not give me the run around like those at the Washington Rd and Gordon Hwy locations. Lake greeted me as I walked in to pick up my rental and had everything ready. I was in and out in less than 10 mins. I do not remember the young lady's name who did the inspection before I got into the car, but she was also very professinal and friendly. Overall, my experience with this location was excellent. In the future, I will be renting with them again.
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December 2023 by Emmitt Walker
I have been a customer for a number of years and have been satisfied with renting from Enterprise the majority of the time. I would recommend your business to anyone.
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November 2023 by Donald Lamb
Tyler and Desmond were the epitome of customer service. They both went above and beyond to ensure I was taken care of. Unfortunately, I had a flat tire during my travels, and they both walked me thru the process of the road side assistance....(Roadside assistance personnel weren't the best) but these guys stayed in contact with me and kept calling to ensure I was taken care of. I'll never forget there kindness. They are a great asset to the company.Blessings to them both...I pray that God grants them both favor as they continue to serve others with such diligence.Kindly,Donald Lamb
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November 2023 by Kimberly Jackson
I have absolutely loved enterprise and their services no matter which location I have had to visit in Augusta, Ga! They have been the only rental car company I trust my family in, so much so I purchased my Dodge Journey from them and paid it off about 3 years ago. Fast forward to November 8th, 2023, from the day before until the day of the Nov 8th I recieved a total of four calls about the insurance company is no longer paying for my rental after the 9th. Same calls, same conservation, four times, as I was in the process of closing my insurance claim due to my vehicle being total loss and unfortunately due to a drunk driver with no license hitting my vehicle. Grant it that's not enterprise problem, but my problem with them is that at this point I am not eager to return the rental beacuse at this point I am now being rushed. I discuss with the associate my concerns for the continuous calls about returning the rental and out of privacy and respect I will not mention the associates name, but he knows exactly who he is, he stated to me, "look outside, can you see we have no cars in the lot, we need cars." I proceeded to say I understand what you are saying, but money is money right and this car is not due until the 9th? And grant it the associate proceeds to apologize, but the damage had already been done! Needless to say I was pretty upset ?, but I remained humble because in that moment I got it, it's all a business ?and now the genuine vision I have always had for Enterprise has been interrupted due to this experience... My matters were just as important as the next customer! Over all the vehicle treated me and mu family better than the associates in this case!
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November 2023 by Carolyn G
My experience was great. I really appreciate all the staff working with me everyday. You have a great team at the Walton Way store. Keep up the great job ?
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November 2023 by Nicole Walker
Returned my car in with no problems only to receive a call from my insurance company 3 weeks later asking me if I had been in an accident in a rental. Enterprise did not call me informing this matter because they know it's false. Enterprise employees on Walton Way are scammers. Do not, I repeat DO NOT rent a car from here period! If you do, make sure you do not just "drop" the car off overnight and make sure you get paperwork stating no damages on returned vehicle or otherwise you will be a victim too. The world is a very sad place that businesses are even scamming. So now I'm going through the process of calling cops tomorrow so video footage can be rewinded and this crooked employee goes down.
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October 2023 by Donna Rogers
Enterprise is a little pricey but they are very good and they have the best cars. And they get your deposit and any extra money that you might not use back to you in 24 hrs or so. Very nice customer service and very helpful
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September 2023 by Lisa Pulatov
I absolutely love the convenience of the enterprise app to book my rentals and i love the staff at the location i rent from they go above and beyond always to make me happy. They address me by name and always make me feel like a valued customer. The fact that they call and check to make sure I am happy with my rental the next day after I rent from them is a great way also to keep me as a valued customer! Kuddos to the enterprise staff
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August 2023 by Jenifer Banda
Downtown Augusta Enterprise is great. Staff are very courteous and are quick to resolve any issues that may arise. Having rented from others before, I will now be going here for my rental needs.
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July 2023 by Vickey Lawson (Vic)
Very nice and polite customer service. Clean car! Shout to David he took care of us!
