Classic Collision in Augusta, GA, has been serving customers since 1983 with a focus on quality service, integrity, and honesty. Over the past 40 years, the company has built a reputation for employing skilled staff and using high-quality materials to ensure excellent results. The business is I-CAR Gold certified and holds several OEM certifications, including Ford, Hyundai, Infiniti, Nissan, Kia, and Mercedes, making it a leader in comprehensive collision repair. Customers appreciate the friendly and professional staff who prioritize communication and transparency throughout the repair process. Many reviews highlight how staff members, like Sarah, go above and beyond to ensure customer satisfaction, keeping clients informed and addressing concerns with care. The team is known for their attention to detail and commitment to doing the job right, often making customers feel their vehicles are in good hands. Some customers share experiences of quick, professional repairs, especially for issues like window replacements and body work that make vehicles look new again. However, there have been occasional delays, such as rental car issues or part delays, sometimes caused by weather or system inefficiencies. Despite these, the overall customer experience remains positive, with many praising the staff's responsiveness and kindness. Overall, Classic Collision is recognized for dependable, high-quality auto body repairs, friendly service, and a commitment to customer satisfaction.
