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February 2024 by Judy Romano
They have the very best Cheesesteaks subs!So worth waiting in line for, you must try if you haven't ? ?
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January 2024 by Sharon Mason
DO NOT EAT HERE!!! Had lunch here at the mall, today. Had a small steak and cheese with mushrooms, lettuce and mayo, with fries. Left the mall and started home. Within 35 to 40 minutes. Started to throw-up and had awful diarrhea it is now 4:20 and I am still sick.
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January 2024 by Sandra M.
I didn't know about this place until today and MAN, I loved every bite of my Philly cheese steak. My strawberry lemonade was to die for. This place is awesome, my food was delicious, and I will be back.
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December 2023 by Skylar Ross
Don’t go here if you have allergies! The cross contamination is crazy, I always order a chicken California plain and it almost always ends up with peppers or onions mixed in with it. I love Charley’s as a chain but this specific location is very slow and rude every time I go there, they have never once remembered my extra items I paid for and when I ask for them they always have a bit of an attitude, I understand that working f&b sucks but they could be a little nicer to customers who are being nice to them
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August 2023 by Beverly Miles
I work at the Augusta Mall and Charlie's has been my favorite place to eat since they opened there. The food is great but lately the service has been horrible. It is so slow. Today when I went, there was one girl up front, one guy cooking and at least one girl in back. I know this because she stuck her head out and looked at the line then went back into the back. There was one person waiting for her food. One person in front of me and several behind me. If took over 5 minutes for me to even place my order. Then over 15 minutes for me to get my order. The lady who was in front of me was still waiting on her order. Her little girl was complaining that she was hungry. I only had 30 minutes for lunch. By the time I got back with my meal, I had less then 10 minutes to eat and didn't have time to eat it all. It's really ridiculous. The service there used to be good, but not anymore. Something should be done or they are really going to loose business.
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July 2023 by MoNoke
My philly was hot, fresh, and juicy. The service was fast, entertaining, and amusing. The cashier was even singing which made my little wait time fun.
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June 2023 by Sav B.
Only giving two because the food is always good but the attitudes the employs have are terrible. The lady who took my order had a personality like a rock and didn't even look at me when she was talking to me. Then I asked for ranch and it's 64 cents for a small little sauce cup. Which they didn't even fill to the top, not even halfway. If your going to charge that much for a small cup of ranch, fill it to the top. I'm not surprised the stars are so low either. If you don't like your job, simply get a new one. Sitting around mopey is not gonna make your shift go by better or faster.
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June 2023 by Marry De lo r.o
Food good
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May 2023 by Mark Lavoie
the food is great. the cheese steak could use more cheese but I love the flavor of the meat they use and the subs are packed full this is my go to every time I'm in the mall only issue I had with the service is that the young man that was running the register had more interest in watching everyone walking around than he had in the customer in front of him
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March 2023 by Erica N.
Very dry. The beef is apparently way over cooked. The bread is decent though. Asked for extra cheese and mushrooms but that didn't happen either.
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March 2023 by Taylor Hudson
Wow. Rude to customers that are requesting what they ordered. One lady with the most terrible attitude, cussing at co workers. Also, typically a "thank you" is followed by a "you're welcome" Got some work to do here Charleys
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January 2023 by Life With Day
10/10 Definitely going back !
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November 2022 by Lindsey Hudson
Order not only was cold, but they forgot two of our three fries and drinks…so paid $70 for 3 sandwiches and a drink….called the manager said they refused to refund money or do anything to right their wrong…don’t waste your money.
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September 2022 by Suria N.
Enjoyed the small Philly cheese steak with fries. Tasty and delicious. Fast service too. This outlet located at the food court of Augusta Mall.
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August 2022 by Demetrius Wright
Good service and food.You can't please everyone!