Went to get change and only one cashier open. I asked if they were shorthanded and she said on. By the time I got to the cashier, there were 7 people in line behind me. The other management people could and should have jumped in to help. Geeze. It took me over 20 minutes to get 40.00 in change.
March 2021
Absolutely no customer service! I've been here twice now and even had an appointment and was still told to sit and wait. I waited patiently for a while, but I literally don't have time to bank here.
December 2020
I was so thankful to find this bank open! I've had a heck of a time finding a brick and mortar Bank of America and I needed to deposit a check because the mobile deposit wasn't working. They had plexiglass to the ceiling, minimal staffing and they wore gloves and masks. They also had an armed security guard on duty.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.