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November 2023 by David Neumann
Car repair can be tricky. I am not from Augusta, so I decided to find a shop that was highly rated. I can honestly say they went above and beyond; they made sure I was aware of all issues and explained them in a very detailed manner. The mechanics really wanted to be sure it was fixed properly and were enthusiastic while repairing; they take great pride in their work.Services: Electrical repair
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October 2023 by Michelle Santiago
I didn’t know what my issue was exactly with my car but ATC Auto found it, fixed it, and made it feel like a brand new car. Their customer service was so kind and extremely helpful also!
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September 2023 by richie stevens
We’re from South Carolina and my niece who is there for school from Canada had car trouble. The vehicle went to another shop, after what I thought was an outrageous price for an alternator and an R&R I called and spoke with a very nice and knowledgeable lady, (who’s name I cannot remember) who went over price and options. Although I did not use them because of the vehicle already being at another shop I would definitely call them first for any other vehicle problems. Seemed to be great people.
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September 2023 by Allen M
The service is beyond compare. I have never had as good as experience with any other service company. I have used them many times in the last 28 years and everytime they have been good to deal with. Their price is a little more than some others but I have never had to take a vehicle back for the same issue again. Thanks for the quality transmission service.
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September 2023 by Wonanna C
Great initial interactions. Very thorough investigation into my auto issues and what I felt were reasonable prices.
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August 2023 by Sean Kelley
After a bad experience with Beacon Automotive, we looked for another local shop to take my wife's car to.Initially, the vehicle wouldn't shift into park. Beacon fixed it, but we had to leave the vehicle with them for 14 days. During this time, they also ripped the driver's seat, left tool marks prying open the steering column, and ordered the wrong size timing belt. Additionally, the passenger side window would roll down, but would not roll back up. They "fixed" it, but a week later, it stopped working. So after $1,400 and no fix, we decided to go elsewhere.ATC was able to diagnose the problem -- faulty wiring -- and had it fixed the next day. They also fixed the steering wheel alignment which Beacon Automotive messed up while diagnosing an "airbag fault light".We will never go back to Beacon, and I will not take my cars anywhere but ATC in the future. In fact, when we picked up my wife's car, I made the next available appointment to get my own alignment and tires done.Services: Electrical repair
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August 2023 by Michael Meeks
I’ve had incredible experiences every time I’ve come to ATC. Usually when you come, some part of you is upset because your vehicle has failed you. However, ATC makes you feel like a rockstar as they repair your vehicle. Jennifer has a vast knowledge of products, has excellent customer service, and is always upfront and honest about costs and recommendations. I will bring my vehicles here as long as I can drive!
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July 2023 by Jess L.
I wish I could give them 10 stars!!! ATC Auto Center is an amazing establishment that has super awesome staff members that are very knowledgeable on various vehicles. I recommend ATC because I trust them to fix my vehicle right the first time. ATC offers so many options of service and they always do a fantastic job from when you walk in the door until you and your vehicle leave.
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July 2023 by Pamela Wheatley
Great customer service. I received regular updates. I highly recommend.Service: Transmission
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July 2023 by jean guitton
Meredith and the rest of the ATC team were great!!! They were very transparent and answered all of our questions in a timely manner. I appreciated the excellent customer service and quick responses.Service: Transmission
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June 2023 by Marcus L.
I brought in my 2007 Tahoe and they 1 walked me through everything that was wrong with the vehicle and only fix what I told them to... 2 they gave me update as they got closer to finishing it... now I'm going back in a few weeks to get my suspension done... customer service was aLao AMAZING btw
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April 2023 by Zachary Branham
I could not recommend this place more. I went in for a 60,000 mile milestone check/servicing and they serviced my vehicle according to its unique requirements via VIN. Jen was very helpful, considerate, and patient with me as it took a few tries to actually get my vehicle in. They also performed a complimentary inspection to check numerous components of my vehicle and provided a cost breakdown of those services in an easily digestible format.What really impressed me though is the above and beyond effort of my technician Will. I had mentioned undercarriage damage of the air control opening (tear in the fabric) that I've been holding together with several separate applications of tape and glue to prevent it from dragging. I simply asked if there may be a better solution and, during the service, Will took the initiative to replace my taped solution with an ingenius application of zip-ties. This was free-of-charge too and was the greatest weight they could have taken off me.I could not have asked for a better service experience. Thank you staff of atc Auto. I will be visiting you all again.
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April 2023 by Anik Tuladhar (Kaaledai)
Charged $800 just to check on my car and wasn't even repaired. Called about the issue and was told I'd be charged again if they had to take a look at it. I would be careful with this business.
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April 2023 by Raquel Floyd
Great services. customer service great. Will be using them again for my car needs.Services: Brake service & repair
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January 2023 by Jody Logan
I don't live in town, but I called ATC to get them to help out on a "check engine light" for my moms car. They looked at it right away, diagnosed the issue, and called me to let me know the problem. The problem was solved quickly and the car returned for my mom to use. The explanation over the phone was thorough and complete. These guys have built a business that you can be ensured you're in the right hands regarding the maintenance required and the respectful nature of all those that you come into contact with at their shops. You won't be sorry you called them. The service and response time was impeccable.Service: General repairs & maintenance
