-
April 2024 by Kandi Philipp
First appointment took almost 3 hours for xrays and exam. Then was given 2 quotes. Tried emailing and calling (over 8 times) for over a week with no response. Had to drive to the office on my lunch, wait again only to be told the person I need to speak with was given the messages but has a really long list and probably didn't get to me. Then told me she is gone until Wednesday and will call me back then (they're giving her another message she probably won't return). Also got told by co workers Aspen likes to upsell services not needed they are all about profit not patient care. One even told me that Aspen just messed a filing up of theirs and they got an infection and had to go back, horrible and painful experience!!! BEWARE and find a different dentist!!!
-
April 2024 by Cathy Weilant
What I liked: Friendly staff, nice doctorsWhat I didn’t like: I went there for an emergency as my tooth cracked and I was in a lot of pain and my regular dentist was not available. They knew I had a regular dentist but took loads of X-rays. Yes I know they had to take some in order to diagnose my problem but then they set you down and go over everything wrong with your teeth and how much it’s gonna cost. My dental insurance will not pay for X-rays again when I go back to my dentist and when I asked for a copy of the X-rays they printed them on paper. I just hope they can be used.
-
March 2024 by Dayva Lee
Do your research and don’t waste your time or money it’s been a 3 year nightmare if I could give it zero starts I would this is the worst place in Augusta to have work doneUpdate: I was supposed to get a call back a week ago I called and left messages and no one has called me back. Please do not waste your time and money at this place if anyone leave more than one star they had to be offered some sort of deal bc this is the worst place I’ve ever been to in my life. Customer service I’ll be calling you again so somebody can either give me my money back or finish services that were already paid for
-
March 2024 by Angela Gilmer
Everyone was real nice and knowledgeable. The facility is very clean.
-
March 2024 by michael mccadden
Very Pleased so far!!!5 ?????
-
March 2024 by Beth Howard
The staff is so sweet and kind. Our experience was awesome!
-
March 2024 by Yazmyn Gantt
Aspen Dental made me feel right at home. I initially went it self-conscious about my dental health, but they gave me options and just let me know that everything was ok. They are literally the sweetest Dentist I have ever came across and I recommend them to anyone!
-
March 2024 by Amber Fortson
Dr. O was amazing as well as Mrs. Donna and Mrs. Lips and the assistant 10/10
-
March 2024 by Beatrice Hatcher
This was my first visit and it was a walk in visit. Everyone was super nice. The atmosphere was great.
-
March 2024 by Ken Stevens
I'm use to denists by now it was fairly quick and business like all good
-
March 2024 by Rose Morgan
The Dr was very precise and explained everything that I never heard from any other dental visits else where. The staff was very friendly and explained what procedures would be done and why. Great atmosphere and very clean. For any one who is afraid of going to the dentist this is the place for you. The Dr made you feel comfortable and he has a very calming voice. Five stars.
-
March 2024 by Steve Wilhoite
The office charged me 400 dollars for a cleaning and refused to run my insurance until after I paid up front. When I called to discuss this, the office Noone picked up the phone.Edit:I was able to talk to the office manager and sort out the misunderstanding. Thank you for the help.
-
March 2024 by sadie bentley
Great place to have dental procedures done.
-
March 2024 by LaKirah Pegues
I have never experienced such an unprofessional dentist office in years! Never on time and they do not care about you in the back! This location is horrible! Would not recommend!!
-
March 2024 by Colbert Love
I like the fact that everyone was very informative, and explained everything to me, on what they will be doing, with the care of my teeth. They were also polite.
