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February 2024 by Brian Neill
Technician (think his name was Matt) was very knowledgeable and methodical in getting my bike shifting smoothly again and checking for the causes of a flat tire. Got me up and running while I waited and I was even able to catch a ride on my way home. I would definitely recommend Andy Jordan’s.
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November 2023 by Kevin Foutch
Subject: Positive Review for Exceptional Bike Shop Experience.I recently bought a new bike at Andy Jordan’s and was thoroughly impressed with the high-quality bikes you offer. I'd like to commend Chandler for his excellent salesmanship; he made my experience truly enjoyable and provided valuable assistance. Keep up the great work!
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November 2023 by Brent Carter
We needed a flat repaired on very short notice to be able to make a scheduled ride. The shop had is in and out in very short order. These are friendly folks to boot. I highly recommend them to anyone in the area.
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November 2023 by Joseph Schlessinger
I had a great experience here. I was buying my first road bike and really appreciated how Ben helped walk me through the process. He taught me a lot of things I needed to know but didn't think to ask, and helped me leave the shop prepared for my first ride. I highly recommend Andy Jordan's if you're looking for a bike.
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November 2023 by Faith Grinder
I could not have asked to be treated any better! I contacted the shop via messenger and got a very prompt response. As soon as I arrived, someone went straight to my car to place the parts on my bike rack for a ramp. I got a short tutorial and was out of there in no time! They were even kind enough to check out my helmet for damage as I had a mishap 2 days prior. I would definitely recommend this bike shop. Everyone was courteous!
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October 2023 by Nathan Burkett
Highest quality people and skills. I had a bike emergency on a race day that was very time sensitive and that they could have easily not dealt with. However, the guys at the shop took the time to immediately help me, as well as welcome us to Augusta and make us feel like old friends. Highly recommended.
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September 2023 by James Frails
I have never experienced such professionalism and dedication to customer satisfaction as I experienced at your shop. Job well done! You guys are truly the best at what you do! Thank you for the bike and all that you taught me.
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September 2023 by ________
Great service!Coming in from out-of-town, I was looking for some local bike shops in the area that work with Specialized. Long story short - I chose Andy Jordan's Bike Shop, and these guys did a great job! I'm extremely glad I chose them to service my beloved Specialized road bike.This bike I've had for almost 10 years, and it has been with me through thick and thin. I'll be honest, there was some deep grime and scars in areas that I thought would never come off. Almost part of the personality, really. Of course, I would do some occasional high level maintenance on the drivetrain to keep it rolling nice - but it was overdue for some real love.When I got this bike back, I was shocked - they made it look better than I've ever seen it. They cleaned every corner, and then some. The staff is friendly, humble, kind, and more than happy to help you out. Great customer service.I highly recommend this bike shop, and look forward to visiting them again!
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September 2023 by Deborah Smith
I absolutely 100% recommend Andy Jordan’s’s Bicycle Warehouse! As an older person, I was a little nervous about getting a new bicycle. But my new E-Bike is everything I ever wanted. And Chandler was the greatest teacher I could’ve ever hoped for. He is articulate, knowledgeable, patient, respectful, and a wonderful teacher. He went over EVERYTHING with me, slowly and carefully. And he was determined that I would get the right bike that fit me perfectly. Thank you, thank you, thank you Chandler! I ♥️ my bike!!!!
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September 2023 by Karyn Bland
Every time I visit I am impressed by the communication skills of the staff who really listen and take their time to help each customer. All the staff are professional, knowledgeable and wonderful to work with! In addition, this store has an excellent selection of bike products and quality services.
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August 2023 by Steve J.
I am extremely pleased with my experience at AJBW and highly recommend them for any biking needs. I went in to purchase a bike; Chandler B. listened carefully to what I wanted, what was important to me, what I'd be doing, and what my price range was. Then he showed me several bikes in my price range and let me try them out. I found a bicycle that was the perfect combo of comfort, ease of use and price. Because of a special on this brand, I was able to save over $300. Chandler helped me understand what accessories I would need and explained the purpose and use of each one. There was no upsell involved -- he wanted me to understand what was available. He explained I didn't need to buy everything he showed me today. What I did need to begin riding was a helmet (which he helped me with getting one that fit like a glove), a tire pump and road kit for repairs. Chandler took all the time I needed to ensure I was comfortable with the purchase. He adjusted the bike to fit me and made sure it was ready to hit the road. Unfortunately, we couldn't fit it into my car. Chandler went ABOVE and BEYOND expectations: he said he would bring the bike to my house when he got off work. You don't find that level of service many places anymore. I would highly recommend AJBW for all biking needs. Be sure to ask for Chandler B to be sure you have a terrific experience. (He also does bike rides and other events.)
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August 2023 by Truman Brabham
I purchased a Giant Talon 2 from Andy Jordan’s Bike Shop. The people who are running that shop are hands down top quality and extremely knowledgeable to answer any bike questions you may have. They took time to answer all of my questions, fit me to a bicycle, let me test drive it, helped me purchase my first mountain bike, and helped me pick out the necessary additional items to start riding. It was an amazing experience and will definitely be a customer for life for any future bike needs. Don’t waste your time going to a sporting goods store and getting a bike that may/may not have been assembled and tuned correctly. Trust these guys, they will get you right the first time and stand behind their work. Thank you!
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July 2023 by Mikayla Grayson
I had a great experience at the this shop. I was greeted by everyone and one sales person talked with me about what I wanted in a bike and my price range. I felt like he offered the best thing without trying to upsell me on a bike I didn’t want. He was friendly and offered to let me try out the bike before buying. Great experience. Will buy things from there in the future
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July 2023 by Gary Johnson
I went into this place with never having anything other than a walmart bike. I end up leaving with a Giant Talon. Great knowledge and customer service. I bought a few extras that I expected to install on bike once I got home but he installed them before I left. I will be going back to get my wife a bike from them soon.
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June 2023 by NinjaMonkey AgentZero
Very polite and friendly. My husband is disabled and needed the brakes on his walker fixed since it is like a bike setup. It was a shot in the dark if a bike shop would help. Years of driving by and it was worth stopping to ask. It was an excellent experience and thank you so much for fixing it for us. This is why local businesses need to be supported. Thank you again.