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January 2024 by Robert Ragon
Paul and Kim are awsome. I didnt have the tool to finish my job and they took over and finished the repair without question. Great service. Highly recommend Auburn Automotive and their team! They are the best!
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January 2024 by hyatt Saunders
Took my wife's 14' pathfinder up there cause it died on us. Had it towed there cause it was the closest shop. What a headache ?. He said it was the alternator and need a new one. Told me all he could get was a aftermarket one. The factory one was on back order by about 3 week's. So I felt like I had to get her car back asap. Said ok on the aftermarket part. $750 and 3 days later dies again. Same issue as before. Had it towed back to auburn automotive. He said now it's the power steering n can't work on it. Said it has to go the dealership had it towed there n they looked it over, and Said no its the alternator n they can get one today n have it ready n 2days. I don't know where he got he his information from but it was a major headache. Another $2000 later now it runs fine.?
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November 2023 by Jim Landen
Receptionist was very courteous and professional. Very satisfied with repair.
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November 2023 by Dan Cheney
I’m new here and was really happy with how I was treated by Paul. He took the time to talk with me and explain what was going on with my truck. I’m definitely got myself a mechanic! I will be taking my truck here for now on.
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September 2023 by Maria Kwok
Paul, the owner and the mechanic, knows what he is doing. My Ford Escape was not cooling. My engine was over heating and apparently had been for a while.Paul diagnosed the problem and saw I needed a radiator but also figured out why my radiator broke which was the cooling fan needed to be replaced. He was honest and let me know nothing else was wrong but recommended to replace the parts in the future.When I got my car back it was evident he believes in a job well done. I got to see under the hood of my car and it was evident he had done a but of cleaning under my hood. And, I am grateful I took my car to him. He is an honest mechanic and he will just tell you how it is.
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September 2023 by carrie gordon
Paul always does honest and good work. I don’t even have to second guess the information he tells me, because he is trustworthy, which is hard to come by in the mechanic business. The work is always done well, and the turn around time superb. I bring my car and my families cars to Auburn Automotive. 10/10.Service: General repairs & maintenance
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July 2023 by Sharon Black
Paul diagnoses correctly, never overcharges, repairs promptly, and has incredible attention to detail. He makes it possible to own used vehicles and have peace of mind. They have worked on seven of our cars so far, and we're beyond pleased.
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May 2023 by Timothy Onuzurike
I got a scheduled appointment and was quickly given an excellent service.
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April 2023 by Angie Rainey
Great service and price. Will definitely have my car serviced here from now on.Service: Oil change
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April 2023 by Arlene Y.
After all these years nothing has changed or gotten better with this place. The owner gives off RACIST vibes and if you decide to have your vehicle diagnosed here please be aware they charge $90 fee if you don't fix your car there. The owner straight up blames the customer for "not asking" if there is a diagnostic fee and makes you feel stupid for not doing so that they can charge you later. They WON'T tell you that nor advertise it as a COURTESY. It would make SENSE to ADVISE THE CUSTOMER to be pay the required fee for the labor BEFORE they agree to look at your vehicle. Nasty owner and nasty business. Don't go here. I'm sure it's happened to plenty other people. Just tell people the truth up front instead of having to show how much of an asshole you really are later. DON'T GO HERE.
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November 2022 by Adriana C.
Car was fixed as agreed. However, the front desk person and owner seemed suspicious of us...which was disconcerting. My momma wanted to pay with a check. She's a Vietnam veteran with CPTSD who rarely leaves the house. They wanted her to come down physically and swipe her card, which was just not realistic. They would not work with us on it and even hesitated to accept my partner's check card for some odd reason. Just because we are weird looking doesn't mean we are trying to get one over on anyone. We are honest people and expect to be treated as such, especially when spending 1600.00. I get that checks are going the way of the dinosaurs, and respect that any company can set their own policies and how they are enforced. All of that to say, seems to be a quality repair, but wouldn't go back because of the customer service.
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October 2022 by River Babb
Highly recommend! Paul and the Auburn Automotive crew have now worked on, and fixed, two of my vehicles. Everyone there is extremely knowledgeable and are straight to the point. If I could give higher than a 10, I would.Service: Vehicle Inspection
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August 2022 by Rabid Panda
Need a bearing pressed. They were able to knock it out in just an hour so. At the last minute too. Definitely recommend.
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July 2022 by Terry Moore
Been here multiple times and never had an issue. Office and shop staff are awesome. I struggled to find a locally owned/operated garage for my vehicle repairs and maintenance that is trustworthy and have found it!!Highly Recommend this shop!!
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June 2022 by Cory Muse
Got a rear end swapped. Biggest mistake I have made in a long time. They swapped the rear end but didn't tighten lug nuts properly for aftermarket 26 inch rims. Driving with my family and my wheel came off of my Suburban. I took it back to get fixed and left with rear brakes not performing properly. They changed a spark plug wire and didn't put my wire sleeve back on. Just stupid stuff. So they charged me 2k for headaches. Now front brakes are burning up due to the tear brakes not working properly plus this is my everyday work truck so I'm losing money more and more because of the work performed.
