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August 2023 by Dr.Shastity Driscoll
Thomas responded immediately and was very helpful. I reached out due to needing transportation as soon as possible. Thomas was empathetic, shared what I would need to obtain services and transparent. Upon vehicle pickup, Thomas had paperwork prepared, and it was the quickest car rental procedure EVER!No long lines or tons of paperwork which waste time when you are on a schedule.The vehicle rides nice and has modern upgrades to get you where you need to go without a worry at all. Thomas was patient through difficult moments and professional. Thankful for his help, more than you can imagine.Pros:Online inquiryResponse timeModern vehicle selectionProfessionalismTime of serviceResponse to challenge(s)Bottom Line:Give him a try
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February 2023 by Arvind Ramachandran
Xpress Car Rental made sure our move to the Atlanta area, where a car is almost a must-have, went as smoothly as possible. Thomas gave us a great deal on an almost new, reliable and comfortable car. We ended up renting from them for the entire duration of our stay, despite our initial plan to buy a used car after the first month. Highly recommended for any long term car rental needs you might have!
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July 2022 by Barry Badrinath007
Got into a car accident on March 31st of this year and needed some wheels while the truck was being repaired, randomly called this place of business and was very happy I did. Thomas gave me a great deal on the rental (2018 chevy cruz) for the month ina half I needed it for. He was willing to work with me on not only a very fair price but also a lengthy rental time. If you find yourself needing a rental dont hesitate to call xpress!
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May 2022 by Steve O.
My car engine died and dealership would take quite a while to inspect and provide a courtesy car and repair. I was recommended to Xpress by a friend. What a strike of luck. Rented a car for 5 weeks at a very good rate. Company was very responsive and professional. Gave me an upgraded vehicle at no extra cost. I cannot recommend this company with less than a 100% high rating. If you need a car, locally, for a prolonged period, then look no further, you will be well taken care of. Thank you Xpress for making a difficult time as easy as it can be made. i take my hat off to you. Best wishes. Steve O.
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May 2022 by S Gib
Xpress has always done well by me! Thomas is a decent man & a professional. He tries to help in any way he can. I have had my vehicle for 2 yrs now and have been told I am a great customer! Well, I attribute some of that great compliment to the wonderful service I have received while doing business with Xpress! They will be my first choice if ever I need a lease/rental in the future. Thanks!!
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February 2022 by Alejandro Garcia
It is a Fraud! They never return the deposit part. They will invent an excuse to not reimburse it. Worst customer service in my life. No manager, nobody to complaint. If you dont want to be scammed dont rent here!
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August 2021 by Tj Wyrick
Great service and very fair price. I had a little incident on my end but they were super understanding and worked with me throughout everything. Thomas was a pleasure to deal with.
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July 2021 by Rijo John
The best car rental I have used. Thomas is really helpful. I had to extend my car rental for a couple of months and they were so flexible and understanding.
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May 2021 by Chuck Spiers
My friend had some terrible credit issues after his divorce ..bankruptcy etc, and was being quoted car loans for 25% interest. I drove him there to pick it up. He just went to Xpress. Rented from them for a year off and on until his credit was back, and He wasn’t stuck in a long term bad loan once He was ready to buy a car.Super easy. No questions. Just tell them how long—day, a week, or a month. And you can use their insurance—or add to your own temporarily. You go and sign, and if you need it longer, call them up, simple signature again. And keep going as long as you need. Really took pressure off of him for asking for rides and paying for Uber everywhere. Great folks.
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March 2021 by Michelle Mckenzie
I don't know how I found this rental place but I've used them twice for long term rentals and have had nothing but good experiences. Definitely cheaper than going with a traditional car rental chain company and professional service. Clean, reliable cars at reasonable rates.
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March 2021 by Lundyn Carter
Got in a car accident and needed a long term rental so I could take my time finding my next car. Xpress was recommended to me and boy am I glad they were. The car was brand new, clean, sanitized and great in gas. I’ll never rent a car locally from anywhere else!
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March 2021 by Alex Miller
Thomas was great to work with. He provided great service and flexible options for both vehicle type and length of rental. Would definitely use this great service again.
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December 2020 by Venkat S.
Got Nissan Versa 2018 car for regular price. They charged me $50 for cleaning fee without prior informing. If they informed, I may clean my self and save that. It was not communicated before the lease and its not make sense to me.
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May 2020 by Peter O.
This is just a service review pre rental, but Thomas was super responsive and informative on their affordable prices, policies and vehicles. Very different than dealing with the rental giants. Appreciated the personal attention and helpfulness!
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May 2020 by Mutinta Suuya-Parker
It was a seamless and wonderful experience. Contract information was clearly outlined and explained. The vehicle was in impeccable condition and was reliable. Highly appreciated the prompt responses for any questions I had.
