The Xfinity Store by Comcast in Atlanta, GA, 699 Ponce de Leon, offers a wide range of Xfinity Services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. The store has received positive reviews, with customers praising the friendly and helpful staff, particularly Chanel, Dwayne, and Tenesha, who have been described as going above and beyond to assist customers. The store is clean, and despite occasional wait times, the overall experience has been pleasant for most visitors. However, one customer had a negative experience due to miscommunication between Xfinity and Verizon, resulting in a loss of phone service for several days.
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February 2026
My experience with Xfinity as a new customer so far has been great. When I arrived to the store to pick up my router Neal and Jalin were helpful. Andrea greeted me as I was checking in, and answered any questions I had. I recommend this location as everyone seemed professional, and happy to help you.
January 2026
The customer service at this location was amazing! They were very kind, helpful, and helped me add a line to my service plan seamlessly.
