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August 2023 by Google user
Came in at closing and Cantrell was able to assist me with opening my new checking account. For the most part she was full of laughs and had a positive attitude. Thank you Cantrell for giving me information about refer a friend too. I’m coming back just to see you!!
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April 2023 by lakita lawrence
Janae opened my account today! She has great customer service!!
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April 2023 by Stacey Powell
Janae was very knowledgeable and professional while assisting me with banking needs and questions!!
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April 2023 by Keke laye
Janae super cool young and great service.come see my girl!!!!
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April 2023 by stacey cooper
Janae Burden has great customer service!
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April 2023 by Tierra Coco
Janae helped me open my account today!
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March 2023 by The City On My Back
This branch is wonderful. Very nice staff and they are extremely helpful
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February 2023 by Geremy Knighton
Cantrell was very helpful and she talked me into getting a checking account on 2/6/23. She also walked me into branch where I was placed in front of another helpful young lady name JaNae. They both were amazing, I look forward to coming back to do business with the branch.
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July 2022 by James Stewart
My initial visit to Woodforest National Bank was exceptional. Cantrell is very professional, and knowledgeable about the entire banking protocol. I am expecting my banking relationship moving forward will be as pleasant.
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April 2022 by Kay Jay
For some reason, this location has by far the NASTIEST attitude having tellers of them ALL! Not only that, but they are more so busy singing and rapping VS. helping customers! I have been with Woodforest for over 5 years, and have visited alot of locations, but the Old National Hwy location? Lord help us all. Please get rid of the two tellers you have in there currently and replace with some that are friendly and actually act like they want to be at work and not having concerts. And i'm referring to the heavyset black woman, with very little hair on her head that wears glasses that sits at the desk closest to the ATM.
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December 2021 by Zeshia Bentley
I had a horrible experience here first of all I was charged 15.00 for a debit card I was told I wouldn’t be I called the bank the lady was like oh that’s the fee I mean there are fees for everything at this point there is a paper fee where and when do they do that’s one thing another thing is I went into the bank to talk to the manager he said the situation would be taken care of and it still not I wish I would have done my research before even dealing with this my god
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August 2020 by Courtney Beasley
Google says they’re open at 9 AM on Saturday and they’re clearly in there but they refuse to service you
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July 2020 by Audrey Davis
I've been with them for over 15yrs. Here lately there are long lines and I can't take my money out to pay my bills. I had to go four days in a row. I was also told to pay ten dollars to get a cashier's check if I wanted more. Why can't I just get what's mine at once?
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July 2020 by Zion Dog
I truly don’t understand why this bank still exist!
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January 2020 by Hey Snoopy!
The wings were piping hot and fresh. I ordered a 10pc hot with bleu cheese. The woman that took my order was very courteous and kind as well. No complaints.