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July 2024 by Kathy Glass
The blueberry scones are delicious. They are not too sweet with plenty of blueberries included. Great package mix, especially if you live in a high rise and just want to bake without any fuss (just need to buy cream). Package made six healthy size scones (2 were quickly eaten and not shown).
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July 2024 by Tisha Matthews
I always find what I’m looking for when I come in to Williams Sonoma, even when I don’t know what I need I still find something ? This is a great place to get everything you need for your kitchen, whether you’re an expert or a novice. This store has the best sales people- they’re always super friendly & helpful. Love shopping here.
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April 2024 by John Rogers
I was unsure what type of coffee maker I wanted but when I called to check the availability of a certain one, Lindsey was extremely polite, attentive and knowledgeable! She went out of her way to ask me to come in so that she could demonstrate and ensure I was picking the right one for my needs! She is 100% what retail stores need more of!
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February 2024 by Sravan A
Nice setup, this store is well organized and clean with lots of quality stuff.FYI, they do offer some cooking classes but it's more of a demo than anything, still worth it though.
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December 2023 by Marvin Ochieng
Quaint store, very interesting pieces of furniture.
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October 2023 by Earl S
Shout to Lindsey and staff! Was here for a book signing and everyone had amazing hospitality. Despite errors that were not due to staff failure, everyone was able to make it an enjoyable time! Hopefully a shorter line the next time around!
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October 2023 by J Smith
This is my first review ever, but I had to share my horrible experience at this location because I don’t like being lied to by a store manager. At this location, I tried to return a Cuisinart food processor I purchased online and picked up in-store less than 30 days ago. I had only used the appliance once and did not like the blade technology, which made the appliance difficult to use, so I wanted to return it. The store manager told me that Williams-Sonoma does not accept any returns for used items and that I would have to send the product back to the manufacturer, CUSINART, if I did not like the product. I knew that sounded crazy, burdensome, and false so I contacted WS customer service and was told that my instincts were correct (with a few exceptions). The customer service rep emailed me a pre-paid shipping label so that I could drop the appliance off at a UPS store and send it back to WS for a full refund (because I was within the 30-day return window). Don’t waste your time or money at this location.
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August 2023 by Victor Hugo Uribe
Top level kitchen equipment. A must for amateurs and professionals.
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August 2023 by Silvia Cristina Neves
I WANT EVERYTHING...kkk WONDERFUL store
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August 2023 by Nayan Patel
Nice selection and excellent customer service
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August 2023 by Sam Raj D
For your kitchen. Can buy popular kitchenwares.
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August 2023 by Ian Seabrook
Great place to buy plates
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August 2023 by Cathy Hughes
Dressed up pretty for Christmas!
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June 2023 by Paul L.
Williams-Sonoma furniture looks good and is quite appealing. However quality may be questionable. In 2019 we purchased a four drawer dresser. It had "polished nickel" nail heads trimming the edges. After three years we noticed that the nail heads were rusting. We contacted the store asking for suggestions. Our inquiry was ignored, even after contacting the store manager! Beware!
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March 2023 by Georgii S.
ATT: Williams-Sonoma (aka Rejuvenation):I will NEVER shop from Rejuvenation ever again: I ordered two mirrors for the master bathroom. They were supposed to arrive between Feb 23 - Feb 27. Tomorrow, it's April 1. In the past couple of weeks, I've phoned customer service 3 times - to be told every single time that they would call me back to let me know the status of my order. I never heard back from anyone - not a call, not an email. I later learned that not one of the customer service reps I spoke to put in any notes against my account. I emailed customer service to receive an automated response. I still haven't had an actual response. I called the store at Ponce City Market for help. The store/back of house manager lady said she'd f/up personally to let me know where my order was - she didn't keep her word or ever call back. She said she instructed customer service to contact me via email - it was never sent (yes, junk mail was checked) - nothing. I finally asked for the supposed warehouse number, to be told that it is in fact Rejuvenation that is supposed to schedule deliveries - yet; they're claiming to not know where my product is. Yet warehouse is saying that they're sitting there waiting to be delivered and scheduled by Rejuvenation! Wow, wow, wow... NEVER will I put myself through this experience ever again. And I used to absolutely adore this store and their products. Still no clarity, still no visibility, still no product. DO NOT waste your time or money. This is supposed to be a high end store, with great product, yet this has been less than a one star experience.
