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August 2023 by Jill B.
Edit:Doesn't matter. You can't fix dumb. I won't be back. What remains to be seen is if my deposits that have been with Regions since 1995 also exit the bank because of this branch. Good luck!
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October 2022 by TB P.
Always helpful and polite. They are a busy branch but at least they will acknowledge that you are there waiting and they seem to work efficiently. The Head Teller acts like she remembers me even though I hardly ever go in and she must deal with tons of people.
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September 2022 by Marlon Johnson M.
Justin the guy with greasy hair was very confrontational when I asked questions regarding my account. He at one point came from behind the counter and threatened me and all because I asked why my account information was being shared with the employees one of whom I was familiar with personally. Before I knew what was going on Justin had taken it upon himself to pull my info up on the other bankers computer and look at my account without my permission. Not to mention that no one was dresssed professionally and they seem to cater more to their Caucasian customers than to their black customers. I personally felt very profiled and discriminated against for being a black man. This has been the worst experience banking I've ever had.
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September 2016 by Ryan L.
Not sure why this has bad reviews. The customer service is great. They are very helpful and go out of their way to help me. Once I ordered a new card to the wrong location and they very politely canceled it and sent me an new one. Great people. Great bank.
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January 2015 by A.J. C.
This bank used to be on Roswell Rd, moved to W Paces Ferry last month. My favorite bank by far. The new building is extremely nice. If you go there early in the morning you will be treated to free cookies, coffee, and bottled water. The cookies don't last long but the coffee and water is all day. The customer service @ this branch is A++. They will most likely remember your name after one visit. I collect certain types of coins, and if they happen to get any they will hold them for me until I come in. I would give this branch 5 stars if it weren't for the high fees Regions charges me to maintain a simple checking account.