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July 2024 by nick c
the new people at this branch are terrible. not friendly, rude especially the female teller and THE BRANCH MANAGER
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July 2024 by Orlandus Fagan
I went to pay on my bill and one of the employee made it hard, she asks for my ID or she can not expect the payment. I ever heard that .
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May 2024 by Damian Christian
Fast and friendly customer service.
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April 2024 by Marina Shengerei
Hi. Just lost 20$ trying to deposit some cash because of a manager was so unprofessional. First, she dropped the money and it was spread around the floor , we collected it together and she went into a room and looked the door left me outside. Then she got back it was 20$ less.
Of course, I asked to open an investigation case, but so far there is no case.. nothing. And now I am about to leave Wells Fargo to another bank, no regrets
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February 2024 by Joe Massaro
BEWARE! This location is run by uneducated staff and they do not have your interest in mind. Been dealing with the same issue for 2+ months with no resolution. Not to mention locations are closing all over Atlanta. Stay away from Wells Fargo!
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December 2023 by gianni betti
I went at 12 pm to notarized a document and they told me that the notary was busy at that time. I called at 2 pm asking when the notary was available and they told me to go after 3 Pm. I went there at 3 pm and they told me the notary left for the day. Nice custumer service. I got 6 accounts with them between business, personal and family. Time to shop around for a better bank
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November 2023 by Sue Certain
My complaint is, I wanted to see if they were open on Friday November 10, or closed for Veterans Day. The web site says Veterans Day "may" affect their hours. So I call the bank. No one answers, but if they are closed today for Veterans Day, they know. The only way to find out is to drive to the bank. This seems to be a needless inconvenience for the customer.
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May 2023 by K Bridges
This branch's customer service makes me wonder why I continue to bank with Wells Fargo. They never have a notary, which is a free service offered to my through my account. They have to be badgered into helping a customer (of 30 years) find a notary at another WF branch. And they don't even think to find one that is close.The branch on Roswell Road has FOUR notaries. IDK why this one does not even have a single one. Management here needs to be fired.
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May 2023 by Jasmine Futch
SLOW SERVICE. TAKES ENTIRELY TOO LONG TO PROCESS ORDERS
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October 2021 by Pooria R.
Worst service ever! I went there to open a business account and after sitting 15 minutes in wait I asked to use the bathroom and they said we don't have bathroom for customers. Then after being there for 20 minutes they come and say we don't have available time for you right now do you want to make an appointment?! It seems like their customers time are worthless to them.
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September 2021 by Alithea Melendez
Never answer the phone.
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August 2021 by Comales sfg SFGM
Bad service ,,,,and not recommend this place
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August 2021 by Rachel B
Accommodating and kind. This is a good branch!
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March 2021 by Sheryar Lakhani
Pointless place. That will waste your time and say they can't help you and make your funds inaccessible.
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March 2021 by Brian Miller
This branch just offered me the worst customer service in the history of banking. They are slow, and backwards. I will never come to this location again. And your parking lot sucks
