-
January 2024 by Joe Nixon
This Walgreens pharmacy is awesome. I have been in here repeatedly and the same woman, Tasha, is always greeting at the pharmacy and is super friendly. When I came in for my vaccine recently, she literally raised her arms and said "Woo, vaccine!" which put a smile on my face. She was also the one who gave the shot, lucky me! This type of friendly customer service at a chain pharmacy, let alone most places nowadays, is hard to come by.There are people milling about in the parking lot, but there's a security guard posted just inside the entrance for good measure. I love that it's also near a bank and grocery store so I can get everything done in one trip.
-
January 2024 by Nae Hall
I'm not shopping here or any other walgreens ever again. Yesterday morning, They declined to give me a refund for items I purchased with cash and I didn't even leave the store. A customer has a right to change their mind at any time about buying their products and receiving a refund, especially if I didn't leave the store, after I made my purchase. It shouldn't matter about a customer's return activity. But because they ask for my ID and they seen a activity of repeated returns, they make it a issue. They act like I did something wrong but I haven't done anything wrong. So, I was embarrassed but that's the last time this store and walgreens will ever embarrass me for just changing my mind about purchasing their products, especially if I didn't leave the store and I paid for it with cash. And they can watch on their cameras that I made the purchase with cash at a cash register. Nope, Im not giving them another opportunity. And I dont care if I have a emergency. And the ladies there didn't care and wouldn't even let someone else return the products for me. They said once the receipt prints out a decline for refund, no one can return those items. And I also asked about receiving a walgreens credit gift card. They also declined that too. They didn't even want to work with me. They lacked customer care satisfaction and empathy. So, who ever read my review, learn from my experience. God Bless ???☮️
-
January 2024 by Natalie E.
ABSOLUTELY HORRIFIC! They will sell out your medication to other people on a first come first serve basis! I had mine ready for pick up but I came next day. It was gone and the shipment takes about 3 days for INSULIN! How pathetic is that?! Never had this problem with CVS, they held my medication for up to 7 days! This particular Walgreens is just terrible. And it is not the first time it happened here! Always LOW STOCK!
-
December 2023 by Amber Sultzbaugh
The beauty consultant at this location is so fun and energetic! She was running the front register while everyone was on their breaks. Thanks for giving my friends and I a good laugh!
-
December 2023 by Jordan Costa
Dirty store and lazy, sloppy, RUDE employees
-
November 2023 by Sarah Reinhardt
I had an amazing experience scheduling and getting a vaccination at this location. Walgreen’s online scheduling is more efficient than some of their competitors - I was able to easily drill down to the vaccine, date, and location that I wanted. I was able to easily reschedule. The best part though was the person who delivered my shot. I believe her name was Kay Kay and she is a consummate professional! Vaccine was delivered quickly and with no pain at all - I literally didn’t feel the needle! Thank you, Kay Kay!
-
November 2023 by ??????
I've been a customer here for years. Sometimes medications do take a few hours, but it is a busy pharmacy, so I try to be understanding. I've really not had trouble, mostly grab what I need, pay and leave. Now, it looks like I'm joining the one star club. I went here for my monthly medication pick up. Apparently, there's been some changes as to whom they want shopping in this store, which it has been made fairly clear my business is no longer welcome here. Of course, there are no signs outlining this, and it is selectively enforced. I carry a backpack while out doing my errands on foot and cycling. Upon entering, I was stopped by security at the front and this was said to me: " Hey you! You can't be in here like that!" Huh? Like what? Totally bewildered, I explained I needed to get my prescriptions, which are time sensitive. Again, I was told by security I couldn't be in here. I am a short woman. How am I a problem? He told me to take off my backpack, which had some important things in it. There were people in the store with tote bags and large purses. The guard was rude and acted like he was doing me a "favor" and said he would "watch my bag", not quite…If it wasn't prescriptions I really needed, I would have just left and went elsewhere. I had to take a risk I should not have to. I was forced to leave my stuff in a high traffic area where it could have been easily stolen. I even mentioned this to the pharmacist, a nice lady, and her jaw dropped. Of course upon leaving this store, what do I see? My bag not watched and a customer standing too close to it! I managed to grab it and fortunately nothing was taken, but this is going to be a huge liability for the company if someone's stuff does get stolen. If this is how this store treats paying customers, soon they won't have any! I'll be transferring my prescriptions elsewhere, where I'm not treated like a criminal! TRANSFER YOUR PRESCRIPTIONS Y'ALL! SHOP ELSEWHERE, WHERE YOU WILL NOT BE PROFILED! Not sure if corporate will respond, but at least I can save folks some grief. They're free to run their store the way they want, and we're free not to shop there.
-
November 2023 by Katherine Sims
this pharmacy has consistently provided the worst service i've ever experienced from a pharmacy. i've been going for almost a year because it's within walking distance for me, but they have literally never filled or refilled a prescription without at least one delay or issue that i had to sort out for them.
-
October 2023 by monet cassett
this store SUCKS & unfortunately it’s the closest one to me. I ordered a pickup to which I said if out of stock please choose the same brand in a different size as the alternative. Instead the item was canceled. When I went inside they had the product I originally purchased in a different size (what should’ve been picked up as my alternative since my originally ordered size wasn’t in stock). I asked to price match because of the $10 difference to which I was told couldn’t be done & I would have to wait for a new order pickup. Understaffed & unfriendly. It’s only 10am, I can’t imagine how much worse the environment will be once the day goes on & customer traffic picks up.
-
September 2023 by Christina Crawford
Staff is rude and will tell you "oh, I'm not on the clock" and walk away when you ask for help. Do not use this location.
-
August 2023 by Crystal D.
Dominick J's review is 100% correct. Here's my experience from 7/18/23.I've been a customer here for years. Sometimes medications do take a few hours, but it is a busy pharmacy, so I try to be understanding. I've really not had trouble, mostly grab what I need, pay and leave. Now, it looks like I'm joining the one star club. I went here for my monthly medication pick up. Apparently, there's been some changes as to whom they want shopping in this store, which it has been made fairly clear my business is no longer welcome here. Of course, there are no signs outlining this, and it is selectively enforced. I carry a backpack while out doing my errands on foot and cycling. Upon entering, I was stopped by security at the front and this was said to me: " Hey you! You can't be in here like that!" Huh? Like what? Totally bewildered, I explained I needed to get my prescriptions, which are time sensitive. Again, I was told by security I couldn't be in here. I am a short woman. How am I a problem? He told me to take off my backpack, which had some important things in it. There were people in the store with tote bags and large purses. The guard was rude and acted like he was doing me a "favor" and said he would "watch my bag", not quite...If it wasn't prescriptions I really needed, I would have just left and went elsewhere. I had to take a risk I should not have to. I was forced to leave my stuff in a high traffic area where it could have been easily stolen. I even mentioned this to the pharmacist, a nice lady, and her jaw dropped. Of course upon leaving this store, what do I see? My bag not watched and a customer standing too close to it! I managed to grab it and fortunately nothing was taken, but this is going to be a huge liability for the company if someone's stuff does get stolen. If this is how this store treats paying customers, soon they won't have any! I'll be transferring my prescriptions elsewhere, where I'm not treated like a criminal! TRANSFER YOUR PRESCRIPTIONS Y'ALL! SHOP ELSEWHERE, WHERE YOU WILL NOT BE PROFILED! Not sure if corporate will respond, but at least I can save folks some grief. They're free to run their store the way they want, and we're free not to shop there.
-
July 2023 by Dominick J.
Unacceptable Racial Profiling Incident at Walgreens #06032On July 20, 2023, around 9:29 pm, I had an appalling experience at Walgreens #06032, located at 595 Piedmont Ave NE, Atlanta, Georgia 30308. As a frequent shopper of this store due to its proximity to my home, I visited to purchase some soap and personal items after leaving the gym. Just a quick visit.Upon entering the store, I was confronted by a male officer approximately in his late 50s. From the start, it was evident that he appeared to be under the influence of a substance. Despite the flow of other Walgreens customers entering the location, I was singled out and asked to leave my gym bag on the floor while I shopped, a request that I had never experienced previously under exact circumstances. Neither was it a policy I had ever been asked to observe by a staff member or the officer before. Feeling uneasy about the situation, I informed the officer I did not feel comfortable following his request given I had no knowledge of such a policy or had ever been asked that before. The officer asked a second time. I again said, no, and then proceeded to browse the store, only to find the officer following closely behind me. When I confronted him, he remained silent, and it became clear that I was being racially profiled. This was incredibly distressing and embarrassing, and I immediately requested to speak with a manager.I was then directed to a store manager in another area of the location. That manager, Tyrone, seemed dismissive of my concerns and even suggested escorting me to the aisles where I intended to pick up the items. Feeling insulted and humiliated, I declined the offer, asserting my right to shop without assistance. Despite my extreme discomfort, I managed to complete my purchase, using my Walgreens frequent shopper number. After I completed my purchase, I then proceeded to walk back over to the photo department where Tyrone was located, to request to speak to a different manager. He then referred me to his manager Tarnika to discuss my experience with the guard. After I was connected with Tarnika and expressed my concern, she was visibly disappointed in the situation. She explained she was aware of this type of situation happening previously with this particular officer several times before with other patrons.After the conversation I wanted to make sure I had all the information I needed before leaving the location. I then asked the manager Tarnika if she could spell her name and also provide the officer's name and she informed me that she was not provided the officer's name, which left me no choice but to inquire with him directly. She assured me that she would report the incident to her supervisor and address the matter internally. Before leaving the store I proceeded to ask the officer for his badge number and name for my records and he refused to give it to me and explained he couldn't talk to me any further. Leaving the store I had chills all over. I was out of breath and shaking. I was not only embarrassed in a store that I visit almost every week for essential needs but it was clear that the expectation was that I would not take any action. I refuse to allow this discriminatory profiling incident to go unnoticed. I am committed to raising awareness about this issue and ensuring that it is resolved appropriately. As a result, I will be sharing my experience on all my social media platforms, which have a combined following of nearly 13k on Instagram and 6.5k subscribers on Facebook. Additionally, I will be reaching out to the Atlanta Police Department, with whom I believe the security guard is employed, and Walgreens through phone calls, social media, and corporate communication to demand a thorough investigation into this matter.I stand against racial profiling, and this incident will not be tolerated or left unresolved. It is crucial for companies like Walgreens to take responsibility for the actions of their employees, ensuring a safe and respectful shopping experience for all customers.#StopRacialProfiling #EqualTreatment #StandAga
-
July 2023 by Ja'veal Dash
The girl Gnayle or Gnaylia she is rude, I came in twice in two days ave she has been dry and unhelpful, and not to mention rude. I’m a store manager of a retail store and I would never hire her for a retail position, based off her rude dry personality.
-
June 2023 by Carla Schill
This location is grossly understaffed and poorly managed. Long wait times to pick up prescriptions or to purchase regular items are common. It’s the only pharmacy nearby that is in my insurance network, but holy hell this place sucks! Bring your patience with you; you’ll need it!
-
June 2023 by Erik Fraser
Literally the worst pharmacy in the north eastern United States. Horrible service, laziness, no one doing their job, three hours to fill an RX that was sent days in advance. Everything and I mean EVERYTHING about this place is a nightmare.