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February 2024 by Brenton Jones
Chronically understaffed pharmacy; staff are trying their best to handle the volume. It’s been like this for years at this location.My insurance forces me to use Walgreens, otherwise I would have left a long time ago.
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October 2023 by Eunice ventura
First time coming here, terrible experience. As soon as you walk in there bins everywhere, keys haning off the shelves , nobody literally NOBODY is being accountable . The two employees were just talking having a conversation. On the check out, Miss Gynla didn't introduce or greet me at all. She just starred at me , while continuing her conversation with the other coworker...transaction complete , No thank you/have a great day/or any customer service attitude. I felt unwelcome. Anyway need more customer service training.
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September 2023 by Google user
Terrible. Wish 0 stars were an option. Sadly my insurance and location force me to use this Walgreens pharmacy or they would never see me again. It is absolutely absurd to wait 20+ minutes for a pickup EVERY TIME. The staff is usually friendly and I’m sure they are busy but ignoring customers when at least 4 members are working is not how I’d operate my business. Tried inside and drive through and get burned either route. Please consider reworking this pharmacies operation.
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September 2023 by Cassidy Lyle
Terrible. Wish 0 stars were an option. Sadly my insurance and location force me to use this Walgreens pharmacy or they would never see me again. It is absolutely absurd to wait 20+ minutes for a pickup EVERY TIME. The staff is usually friendly and I’m sure they are busy but ignoring customers when at least 4 members are working is not how I’d operate my business. Tried inside and drive through and get burned either route. Please consider reworking this pharmacies operation.
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August 2023 by Joseph Duvall
Everything you would expect from a pharmacy.
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August 2023 by Crystal D.
Dominick J's review is 100% correct. Here's my experience from 7/18/23.I've been a customer here for years. Sometimes medications do take a few hours, but it is a busy pharmacy, so I try to be understanding. I've really not had trouble, mostly grab what I need, pay and leave. Now, it looks like I'm joining the one star club. I went here for my monthly medication pick up. Apparently, there's been some changes as to whom they want shopping in this store, which it has been made fairly clear my business is no longer welcome here. Of course, there are no signs outlining this, and it is selectively enforced. I carry a backpack while out doing my errands on foot and cycling. Upon entering, I was stopped by security at the front and this was said to me: " Hey you! You can't be in here like that!" Huh? Like what? Totally bewildered, I explained I needed to get my prescriptions, which are time sensitive. Again, I was told by security I couldn't be in here. I am a short woman. How am I a problem? He told me to take off my backpack, which had some important things in it. There were people in the store with tote bags and large purses. The guard was rude and acted like he was doing me a "favor" and said he would "watch my bag", not quite...If it wasn't prescriptions I really needed, I would have just left and went elsewhere. I had to take a risk I should not have to. I was forced to leave my stuff in a high traffic area where it could have been easily stolen. I even mentioned this to the pharmacist, a nice lady, and her jaw dropped. Of course upon leaving this store, what do I see? My bag not watched and a customer standing too close to it! I managed to grab it and fortunately nothing was taken, but this is going to be a huge liability for the company if someone's stuff does get stolen. If this is how this store treats paying customers, soon they won't have any! I'll be transferring my prescriptions elsewhere, where I'm not treated like a criminal! TRANSFER YOUR PRESCRIPTIONS Y'ALL! SHOP ELSEWHERE, WHERE YOU WILL NOT BE PROFILED! Not sure if corporate will respond, but at least I can save folks some grief. They're free to run their store the way they want, and we're free not to shop there.
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July 2023 by Dominick J.
Unacceptable Racial Profiling Incident at Walgreens #06032On July 20, 2023, around 9:29 pm, I had an appalling experience at Walgreens #06032, located at 595 Piedmont Ave NE, Atlanta, Georgia 30308. As a frequent shopper of this store due to its proximity to my home, I visited to purchase some soap and personal items after leaving the gym. Just a quick visit.Upon entering the store, I was confronted by a male officer approximately in his late 50s. From the start, it was evident that he appeared to be under the influence of a substance. Despite the flow of other Walgreens customers entering the location, I was singled out and asked to leave my gym bag on the floor while I shopped, a request that I had never experienced previously under exact circumstances. Neither was it a policy I had ever been asked to observe by a staff member or the officer before. Feeling uneasy about the situation, I informed the officer I did not feel comfortable following his request given I had no knowledge of such a policy or had ever been asked that before. The officer asked a second time. I again said, no, and then proceeded to browse the store, only to find the officer following closely behind me. When I confronted him, he remained silent, and it became clear that I was being racially profiled. This was incredibly distressing and embarrassing, and I immediately requested to speak with a manager.I was then directed to a store manager in another area of the location. That manager, Tyrone, seemed dismissive of my concerns and even suggested escorting me to the aisles where I intended to pick up the items. Feeling insulted and humiliated, I declined the offer, asserting my right to shop without assistance. Despite my extreme discomfort, I managed to complete my purchase, using my Walgreens frequent shopper number. After I completed my purchase, I then proceeded to walk back over to the photo department where Tyrone was located, to request to speak to a different manager. He then referred me to his manager Tarnika to discuss my experience with the guard. After I was connected with Tarnika and expressed my concern, she was visibly disappointed in the situation. She explained she was aware of this type of situation happening previously with this particular officer several times before with other patrons.After the conversation I wanted to make sure I had all the information I needed before leaving the location. I then asked the manager Tarnika if she could spell her name and also provide the officer's name and she informed me that she was not provided the officer's name, which left me no choice but to inquire with him directly. She assured me that she would report the incident to her supervisor and address the matter internally. Before leaving the store I proceeded to ask the officer for his badge number and name for my records and he refused to give it to me and explained he couldn't talk to me any further. Leaving the store I had chills all over. I was out of breath and shaking. I was not only embarrassed in a store that I visit almost every week for essential needs but it was clear that the expectation was that I would not take any action. I refuse to allow this discriminatory profiling incident to go unnoticed. I am committed to raising awareness about this issue and ensuring that it is resolved appropriately. As a result, I will be sharing my experience on all my social media platforms, which have a combined following of nearly 13k on Instagram and 6.5k subscribers on Facebook. Additionally, I will be reaching out to the Atlanta Police Department, with whom I believe the security guard is employed, and Walgreens through phone calls, social media, and corporate communication to demand a thorough investigation into this matter.I stand against racial profiling, and this incident will not be tolerated or left unresolved. It is crucial for companies like Walgreens to take responsibility for the actions of their employees, ensuring a safe and respectful shopping experience for all customers.#StopRacialProfiling #EqualTreatment #StandAga
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June 2023 by UzuAuz W.
Venti the manager/lady working the photo counter is absolutely hateful and disrespectful. is not willing to help with orders, and was working on her OWN photos instead of the backlog of customer orders. had it not been for Jada, and her sweet help I would've lost my top! Venti is NOT someone you want helping customers or running any part of your store. they are an awful hateful person.
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January 2023 by Jessica N.
This store has been closed overnight multiple times in the past two weeks. I would say it is lack of staff but usually 3 people at-least are in here overnight. There was a sign on the door the other day that said CLOSED TILL 7AM but today no sign lights on! Doors locked!
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January 2023 by Regina Imbsweiler
The pharmacy texted me several times that my prescription was ready (auto-refill), and when I went to pick it up it was not ready. It turned out it had been removed from the shelf because I did not pick it up fast enough. This happened after I never signed up for auto-refill and had at my last visit asked to be removed from auto-refill, which they confirmed at the time. A horrible and customer-unfriendly system. Will definitely change pharmacies.
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November 2022 by Will P.
fabulous location, so-so maintenance. Walgreens has a great selection in general--better than CVS, for example. but this specific location needs quite a bit of staff training and updating on how shelves are stocked.very convenient location, but disappointed in other ways (and don't get me started on corporate ownership, ugh).
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September 2022 by Mia D.
Wtf is this shit??? Open 24 hours my asshole... drove all the way over here for no reason
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September 2022 by A V.
Kai was extremely rude and unprofessional. After waiting over 20 minutes at the window she came to window complaining that she is the only one working and became very aggressive. She advise me to wait 30 minutes for my prescription to filled. I came on the inside to speak with the store manager to voice my experience and she told me after waiting they don't have the medicine. As a gay man, it felt very belittling and discriminatory.
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May 2022 by Lyndon Chivers
This is the most ghetto Walgreens pharmacy I’ve ever been to and the staff in the pharmacy are absolutely terrible. The lady at the front desk was rude and loud for absolutely no reason. The pharmacist Dr. Oruchi was rude as well. They all seem like they just don’t want to be at work. I’m definitely going elsewhere from now on.
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May 2022 by Alivia Luck
We are so grateful for the staff in the pharmacy we encountered 3/12/22- we just left the ER for our infant son and needed a prescription to get us through the night. They filled it 20 min before closing and were so kind! Like most places, they were understaffed per their drive thru sign so we needed to go in instead of using drive thru but they were more than accommodating. Would definitely utilize again.