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January 2025 by kevin moore
Front desk personnel were very professional, also the mechanic Andrew who fixed my truck did a great job on diagnosing my truck and repairing it. I will definitely return if I need work done to my truck.
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December 2024 by GGM Taé
Charged me 480 for a diagnostic
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November 2024 by Bobby Richburg
2749 Moreland Ave
Atlanta , Georgia 30315 location have extremely poor customer service. They don't respond in a timely manner (numerous phone calls, texts and emails before someone responds). The staff Don't take responsibility for their assignments and actions, they pass the buck and blame their own colleagues. They presented us with a long list of items needing repair / replacing but no explanation why.
No explanation to my Inquiries as to why we need over $13 ,000 in repairs to a vehicle they were serving on a regular basis.
Appears they are capitalizing on the fact there is minimal competition for them in our area.
This is not an organization I can recommend.
Bobby Richburg
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November 2024 by Dee
Companies like this should be put out of business because they over charge the customers before they even give you a solid answer of what’s going on with your truck. They know that they monopolize and people have no other options on where to go to get their vehicle fixed. Why should I have to spend over 1500 just for a diagnosis and still no idea what the issue is.
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September 2024 by marco reyes
Exist many transmission shops Williams Detroit is a trusted company to improve all what we need
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August 2024 by James Head
Called in gave Vin got wrong part got to wait weeks for a return check and had to pay for correct part because they gave me the wrong part horrible so I paid 2 times for a part unacceptable
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August 2024 by Devin Harris
I was very impressed with the service and the work that was done on my truck.
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July 2024 by Johnny S
I was very satisfied with the customer service, service department and the service manager. They made me feel like I was a very importing customer, I like how they took the time out and explain the diagnostic steps along the way, and honor what they promise. I will return in the future and recommend friends. Blessings 🙏🏾
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July 2024 by Patricia Baesel
Randy & Darrell did a great job trying to find us a part for our RV. After 3 days and 1 night being put up in a motel on them, we are on our way and RV is running great. Thanks W.W.Williams
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July 2024 by John Dahlke
My rv wouldn't start after overheating a little. Called w.w.williams around midnight on a Friday June 14th. Had nothing but attitude. Answers the phone practically yelling with "what do you want" and said $1,000 up front or don't waste my time and $2 per mile. Don't even know what that means. Absolute scumbag of a mechanic. I'd go elsewhere.
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May 2024 by Sharae’ Bailey
Great Truck Repair Shop!!
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May 2024 by Firecracker
Thanks to Barbara and John for helping me out at time of need.I was broke down in Fairburn, GA and there attention got me moving quickly. Thanks
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April 2024 by Kyle Nowicki
Put new transmissions in 2 of our moving trucks. Quick turn around time and great service. HIGHLY RECOMMEND!
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February 2024 by jessie williamson
All the time and excellent service
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February 2024 by Reginald Burke
Good day, I just wanted to let you know on behalf of my (Pastor) Bishop A.T. Lands & (Executive Pastor) Bishop Rosemary Lands of the Family Life MBC in Fayetteville, GA.Valorie Taylor-Mango in the Atlanta office is a model for customer experience. She was there to assist us from start to finish, always greeting me with a smile, and consistent communicating updates.We originally bought our bus in for Jake brakes repairs. Upon getting call to that bus was ready and issued was repaired. I drove bus and immediately turned on Jake brakes and noticed they still weren’t working properly. I called Valorie and she asked me to return to shop for further evaluation.Following her conversation with mechanic and general manager the issues was repaired/resolved at no additional charge. This is the best customer service I’ve had EVERY!!!Valorie is a “Woman of Integrity” and “High Moral Character”.WWWilliams is blessed to have an amazing employee such as her.Valorie should be your model for future training at ALL your locations. WWWilliams would be the beneficiary of the investment.I just wanted to let you know what a ? you have.Be blessed!!!Deacon Reginald BurkeFamily Life MBC
