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October 2022 by Colin Cumming
Our condo building has a contract with Verus where we don't have any other options. We have been overcharged for months and there aren't any promising signs that anything will change.
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October 2022 by Christina Fisher
I have not had internet in a week.
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October 2021 by M Davis
Refreshing customer service experience. So glad to be done with Comcast.
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October 2020 by Serena Heydari
Absolutely terrible service. Overcharged me multiple times and refused to fix their mistakes. Not worth all the trouble.
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October 2019 by Robert Wojciechowski
I've had Verus internet now since Q1 2017 and the service has been fantastic. My HOA provided standard 100Mbps but I've since upgraded to 250Mbps then 1Gbps and that's the speed I get. It's fast. Really fast.The service is reliable (I monitor my own home via services like Uptime Robot and updown.io) and it rarely goes down. Scheduled maintenance is far and few between, done at night and is usually short.I've only engaged support a few times and responses are prompt. I haven't really had any large issues but they've been more than helpful with some recent lower IPv6 performance (solved in the same day) and once with my static IP not being set correctly.
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October 2019 by Cornell McCall
My internet is provided by the HOA in my building, it is slow and the connection drops often. If you are streaming with YouTube, Sling, Netflix and platforms like that, forget it — you’re gonna be dealing with buffering and starting & stopping, just pay a private provider
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October 2019 by Jonathan Keith
Okay reliability and speed. Hidden fees, poor customer service.
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October 2019 by Philippe G
Very impressed with the speed and quality of the installation
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October 2018 by Eugenio Fernandez
Switched from Comcast to Verus and never looked back! Saving SO much money and no issues with connectivity. Reasonably priced quality internet connection. FINALLY!
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October 2017 by Samuel Vaseekaran
The service is awful, the HOA at my building decided to switch from Dirext Path to Verus Connect because they offered a way better deal, what I have learned is it's true what they say, you get what you pay for.The service goes out atleast 3-4 times a week, which may not sound like a lot but when it goes out it takes they hours to restore it.If your HOA is considering making the switch to Verus Connect at a high rise, try to talk them out of it. It's not worth the money they save.
