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May 2024 by Flora Anthony
Very helpful!!
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May 2024 by Emily Simmons
Don’t go here.
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May 2024 by Larry Hester
Poor experience. Rep added an expensive insurance plan to my phone line that i didn’t ask for.
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May 2024 by Surayyah Mitchell
Worst Verizon don’t come here they are very rude . I won’t be coming back here and to think this is a corporate store ha !
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May 2024 by Chen Le
This is the worst ever experience that we have. The website says it is close at 7pm. We arrived at 6:05pm. The shop was closed. The stuffs are inside preparing closing. I tried to speak to them. They simply pulled down the door blades. After a while, one guy came out, who refused to answer any questions. Be mindful to come here. I feel this place is spammed. It deserves a straight zero stars.
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May 2024 by phil plant
This was my third visit to this store and it will be my last. I have never been able to get what I needed because it stays grossly understaffed. I went in to buy a phone charger and was told there would be a two hour wait since only two people were working. Needless to say, I chose not to wait 2 hours to purchase a charger. It has been this way all three times I have gone in the store. Absolutely pitiful.
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April 2024 by Ashley Chin
I always heard not to come to this location due to them never answering the phone.. but I didn't think that would be a problem for me because I placed an online order for pickup. I came around 6:17 and the store was closed when they are suppose to be open until 7pm . I paid $30 for an uber there and then had to pay $20 back home for no reason. I would never come back to this location and would advise other people to do the same !!
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April 2024 by Tracey Long
Terrible customer service. The people that work here make it seem they can’t be bothered to offer any help.
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March 2024 by Anjali Sanganna
WORST service ever. They are running a scam here. They are literally lying for a check, and it is pathetic and disgusting. They promised me so many deals, saying that they would show up in my account after I activated my phone line. Surprise! They did not. I am currently speaking with support to fix this mess. Looking through the other reviews, it seems like this is common practice for the workers at this location. DO NOT go here!!!
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March 2024 by BRENDALYN GARDNER
The staff here is EXTREMELY professional, pleasant, and helpful!
The Manager, Vashon is a multi- tasking GENIUS,he is able do 3-4 things at once! I have seen him do it! With the cost if cellphone service ,these days, TRUST Verizon!! In 21 years they have NEVER failed to meet my VERY HIGH standards!
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February 2024 by Dorine Montgomery-Woodgett
A female sales representative provided excellent customer service.
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February 2024 by Doris Ireland
Most intelligent people as far as computer issues ever!
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January 2024 by James Foy
You people just care about sales. No help what so ever.
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January 2024 by Badiyah Abdul-Qadir
Manager not friendly lied about products that I brought had to return screen cover she said it didn't fit my phone but it did fit my phone the sales lady just put it on wrong and I wanted them to do it over and she wouldn't let the sales lady give me another one. She was nasty the black Manager not very helpful at all.
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December 2023 by Kenyatta Ali-bey
Sat in this store for 2 hours , the guy who greeted me told me to call customer service because there was a lock , the First Lady hung up by the time I got it unlocked I had to find another rep to help me he said he was going to the back for and iPad to run my id and took 15 minutes to come back. I then had a whole new account number which was odd to me. Then needed more verification through customer service because whatever he did in the back. While 2 reps where working with other customers the female employee was on her phone and never lifted her head up once while I was standing directly infront of her looking for help she then walked outside to get on the phone worse experience ever. If you have something to do other than sit at a phone store all day DO NOT GO HERE on top of that I was paying cash for 3 iPhone 15s !!!
