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October 2023 by Lindsey M
I was told I couldn’t try on a display shoe very rudely today. I’ve not only been buying 100’s of vans throughout my entire 36 years of life, but I’ve also managed the Huntington Beach Vans store in my early 20’s and not once have I been told that I cannot try on a display shoe. My response was “since when!?!??” I came in wearing vans shoes and socks. This experience has made me never want to shop at Vans ever again. I couldn’t have been more disgusted and disappointed in this customer service I received. If that’s how you treat loyal life long customers— I’ll wear converse or Nike’s from now on. TRASH. ?️ and I can promise you, Lenox will never get another penny from me.
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October 2023 by Lindsay M.
I was told I couldn't try on a display shoe very rudely today. I've not only been buying 100's of vans throughout my entire 36 years of life, but I've also managed the Huntington Beach Vans store in my early 20's and not once have I been told that I cannot try on a display shoe. My response was "since when!?!??" I came in wearing vans shoes and socks. This experience has made me never want to shop at Vans ever again. I couldn't have been more disgusted and disappointed in this customer service I received. If that's how you treat loyal life long customers-- I'll wear converse or Nike's from now on. TRASH. and I can promise you, Lenox will never get another penny from me.
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June 2023 by SUNIL MEDA
Good collection on shoes ,stake boards and accessories
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November 2022 by J Rudolph
The managers and half the staff @ this location have the Worst customer service ever!
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October 2022 by Kam Tung
Good customer serviceHelpful employees
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September 2022 by John Curtis& Annalisa Bulloch (Bulloch’s Small Engines)
I can’t get enough of this Whole Mall!Love my Five new pair of Vans Shoes with outfits to follow up with! Time for purse shoppingGreat Customer Service, Clean and awesome prices
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September 2022 by Aimee L.
Was here to purchase a gift for my boyfriend. Jessica greeted me with a smile and offered her help as soon as i walked in. She walked me through all the specials they had. The girl who checked me out (forgot her name) was also very friendly. Probably the friendliest store in Lenox to be honest. Definitely will be back soon. Thanks girls!
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August 2022 by Paul Henry Studios (Paul Henry)
My size was out of stock for the style I wanted, great store, well managed
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July 2022 by Tyrone Phillips
Good place to shop for clothes and shoes.
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June 2022 by Diana P.
I came in at opening to grab a pair of shoes that had just released that morning. Customer service was phenomenal. One of the best experiences I've had at Vans. Both associates were attentive and answered every question I had.
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May 2022 by Connor “Zephanyah” M
The employee that checked me out absolutely ? seems like she should be in a vans store she was awesome too
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April 2022 by Mia Grace
Great customer service and my daughter loves to shop here.
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February 2022 by John&Annalisa Bulloch (Bulloch’s Small Engines)
I can’t get enough of this Whole Mall!Love my Five new pair of Vans Shoes with outfits to follow up with! Time for purse shoppingGreat Customer Service, Clean and awesome prices
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February 2022 by Ahmet Arı
Nice store very friendly staff. I would highly recommend to check size ahead of time online. I bought the MT2 series, water proof seams like advertised✅ the resistance to cold doesnt feel like very strong. It takes a couple wearing for your feet to get use to it. I luv the design, was looking for something different and this shoe met the expectation
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January 2022 by Smiley Face
Good lil selection
