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August 2024 by Jillian Hollie
I called them twice and was put on hold twice and soon as I’m done being on hold nobody is on the phone and hang up
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August 2024 by TeslaGirl Model3
Stolen packages 2x
If your package does not have a tracking number, some packages do not, you can forget about receiving it. They steal the packages that do not have tracking numbers.
I have read posts about this location stealing packages. Now I know it is true. They put the tag in my box, like normal, when I receive a package and I go to the counter to retrieve my package, in exchange for the tag, and they "can't find it.". This has occured twice.
You can call, write an email, speak directly to the postmaster even call corporate. It doesn't matter my packages still have not been retrieved. I had to reorder on two separate occasions.
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July 2024 by Corey Morrison
They make you pay to tape your box up. No other locations charge. I see why it’s a problem with USPS.
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June 2024 by Devonere Watson
If I could give a 0 start rating I would Because they have lied multiple of times. They left a slip in my mailbox that stated I requested my package to be held at this establishment, when I never said that. I called C. S. yesterday and I was told that I can come get my package or I can be redelivered. I told them to redeliver it. Now I received the call stating that my package could not be delivered because of allegedly theft in the area. And that it couldn’t fit in my mailbox. Now it’s being returned and they lied again and stated in an email that it’s because of an incomplete address as to why it’s being returned. If that’s the case how come my trash bags were delivered if y’all had both!? This LOCATION NEEDS TO BE SHUT DOWN ASAP!
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April 2024 by Debrah Jackson
Brenda was our Postal Agent at this location, my encounter with Ms. Brenda was pleasant. I was greeted with a warm welcome and smile. She answered all my questions and didn’t rush me thru the process. I truly appreciate excellent communication and customer service especially towards the end of the day! I witnessed Brenda greet all her customers with kindness and got the line down quickly!
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April 2024 by Dejuan Howell
This office is rude, the woman who's a supervisor is very blantly uninterested in anyone's issues and has a she doesn't care attitude. My check is missing and she's basically told me oh well and hung up the phone!! This ghetto, rude and unprofessional office needs to be closed down or a total redo in the staff.
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March 2024 by Abigail Williamson
The Pryor Street post office is the best! I’ve shipped dozens of packages from this location and not had any issues. The team is also friendly and helpful.
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February 2024 by Matthew Webb
Extremely quick service, the quickest I have ever been in and out of a post office. Marcus was extremely helpful, kind and professional. The woman behind the other register was very kind as well. Overall the best experience I’ve ever had at a usps location.
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February 2024 by Shana Smith
Marquia Fisher's professionalism, kindness, and upbeat spirit shone brightly even though I found myself at the back of a very long line. My attention was immediately drawn to her because of how she interacted with one of her customers.She tackled the line with impressive efficiency. When a customer needed to make corrections, Marquia explained everything clearly and asked them to step aside briefly. While they made the changes, she served two other customers, then promptly assisted the first customer upon their return.This representative was incredibly kind. She made every customer feel heard, cared for, and appreciated, all while managing to keep the line moving smoothly.Another employee, Marcus, was retrieving an item from the back for a customer. Before leaving, he kindly asked if anyone else needed something – I was the only one. I gave him my slip, but before he departed, I inquired about the other representative's name. He informed me it was Ms. Fisher. When she heard her name called, she turned her attention to me and Marcus, giving me the perfect opportunity to praise her exceptional customer service skills.Marcus returned with my package, but unfortunately, he encountered difficulty finding the package belonging to the previous customer. Despite this, he provided me with my package without a receipt, as none was required.Although tempted to leave, I felt compelled to write a review. So, I entered the post office again and made a small purchase with Marquia just to obtain a receipt with all the necessary information for writing my review. There were four of us waiting – Marquia informed the two customers ahead of me that Marcus was still searching for their package.At that moment, Marcus returned with his customer's package, both of them visibly relieved. I purchased my stamp, expressed my sincere appreciation to Marquia for her excellent service, and exited the post office alongside the customer who had finally received his package. He confided in me that he'd feared he wouldn't get his package, and I truly believe he wouldn't have, without Marcus's dedication to finding it.Most times, post office visits involve impersonal, dry unhappy representatives seemingly wishing they weren't there. Witnessing Marquia rise above these all the difficult challenges of this kind of job, remaining exceptionally kind, professional, and efficient while making her customers feel valued was truly refreshing. Thanks to Marquia and Marcus for making my and I’m sure others post office experience positive and beautiful.
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February 2024 by Cindy Mobarki
Easy to get in and out of the post office with plenty of parking. They were quick, professional, and helpful during my visit.
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February 2024 by Ambar Bello
Super fast, professional, and kind. They helped me understand everything about my international package. This was the best experience I had at a post office.
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January 2024 by Binay Shrestha
Doesn't open on time
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December 2023 by Russell James
Thank giving eve I was told I was using wrong P.O BOX an some mail was sent back. Well this the box an key you guys gave me . So now I got track down car plates in title. Thanks
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October 2023 by M T
Trash customer service useless staff. Deserves to be defunded.
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September 2023 by Josh Bisig
So slow
