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August 2024 by Jhamarcus A. Pharaoh
Quick service and friendly staff!
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August 2024 by das kanuru
I had several years of tax returns and took them for shredding, and they did an excellent service beyond my expectations. Mr Trevor is a great guy who helped me dump them in a bin. Das Kanuru
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July 2024 by Andrea Gonzalez
Travis was extremely helpful, patient, and kind! He made my shipping experience a breeze. So grateful for this location.
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May 2024 by Collette summers
I love Buckhead location very clean and take care there customers love weekend services.
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May 2024 by Patrick J
At 5/7/24 6:53 pm. A store rep named shanese (however it’s spelled) lied and said “our cut off time is at 6:30 for notary” when I asked to get a 1 page paper notarized. While leaving the store .I noticed the sight that says CKEAR AS DAY! that the “Hours for Notary” closed at 7pm. As I walked back in I asked the other rep by the means of Jon I believe about the time discrepancy. He said “ I mean I can do it real quick but I’ll have to charge $30 for a mobile notary “ when I asked why? He said, because it’s after hours and that they already closed the registers. Meanwhile he’s helping a customer checkout. Mind you it’s 6:56pm now. Shanese then encouraged me to call corporate after I said I would because I’m how poorly I was tread and that they lied .
PSA PAYING CUSTOMERS: DO YOURSELF A FAVOR AND TAKE YOUR BUSINESS TO ANOTHER UPS OR FEDEX. These two reps were unethical, unapologetic, and doesn't care about customer service!
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April 2024 by Nicole
I love this UPS store. I have been inside to drop off packages atleast 10 times and everyone who has helped me has always been nice and professional. They set a new standard for postal services that other locations should follow. Love this one.
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April 2024 by Ivey Grant
I had a great experience at this location yesterday, specifically with David. I needed to return a rug - and it wasn't a simple scan and go like the typical Amazon return I am used to. David patiently helped me re-package my rug, ensured that I was able to get the return number properly displayed on the product and did it all without making me feel like it was any trouble at all. This has potential to be an extremely frustrating experience for me (I will be honest I was not 100% prepared with everything needed to make this go as fast as possible) BUT David really impacted this experience for the better!
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March 2024 by Hanna
This is the best UPS store in the area. Excellent, quick service as always. Travis and Larry are always friendly and provide great customer service.
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March 2024 by Irish Wood
I had a fantastic experience at UPS store number 4045 in Atlanta, Georgia, thanks to John's exceptional service. John went above and beyond to assist me with my shipping needs, demonstrating professionalism and efficiency. The store in Atlanta was well-maintained, organized, and provided a welcoming atmosphere for customers. I was impressed by John's dedication and attention to detail throughout my visit. I highly recommend UPS store number 4045 in Atlanta and commend John for his outstanding customer service.
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March 2024 by Kara Biroldi
Travis was extremely professional and efficient! Thank you for your help!
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March 2024 by LeAnn L
I’ve been doing my business at this location for years. Today I came in for an Amazon return. In the same page as the QR code for UPS to scan explicitly states “no box no label needed” but the man with tiny braids refused to take my return. He raises his voice about this issue, loud enough, that his co worker says to him in front of me “I don’t see the issue. She doesn’t need to package her item, we do that for Amazon returns.” He stood strong on his statement and said no so I left. Brought to a different UPS with no issues. The customer in front of me was in mid-argument with him when I came in and I see why now.
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February 2024 by Tracy
The Buckhead Post Office is supposed to be open at 9 a.m. and am still waiting at 9:30 a.m.for this place to open. I called twice but to no avail. Please hire an actual competent staff to properly operate this Post Office..
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February 2024 by Lan W.
Not sure who exactly the old, raggedy customer associate with the long salt and pepper hair I spoke to was talking to, but not only was she not at her desk when I got there, but she has a nasty attitude and was not helpful in any way shape or form when I was trying to return a package. I asked two questions, and she started getting buck with me as if I had said something to offend her. As if it’s not HER JOB to help me.
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January 2024 by Maria
The fact that you trust a business with taking care of shipping HIGH value items to only have it STOLEN/“MISPLACED”is mind blowing. To have the audacity to service a customer to steal from them is distasteful. UPS you guys need to reevaluate your employees that you have placed, who represents the companies core values because it is lacking tremendously.
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January 2024 by Indiana Rosa Gomez
Please do not go there ! The employees are a theft . I went to drop off a package . And their female employee stole it . The package said it never left the store. And the manager was very lazy wasn’t even eager to help me find a value package that their employee stole. They wouldn’t even play back cameras to see if their employee stole. If they I have had her arrested. Please don’t go here