-
March 2024 by Ebony Williams
I ordered a few items to pickup from this location. When I arrived I notified the store & waited at the curb as instructed. I waited for 15 minutes before getting frustrated & just parking & going into the store to pick it up. Upon entering the store there were several associates roaming the store so I was confused why nobody was able to deliver my order to car. Very inconvenient and unprofessional to offer a service and not fulfill that service.
-
March 2024 by Ty Heavenbound
I love the atmosphere and our stylist, Denise. We literally drive across town just to come here for her.
-
March 2024 by Fire Red Creations
Always fast friendly service and the shelves are always stocked.
-
March 2024 by P_ Soulful
As someone who has social anxietyI went to this store and Amara andAbigail were so patience , friendly and kind towards me. They really made my shopping experience A1 .. I will be returning ONLY In the mornings there’s less of a crowd..Store 072 ulta
-
February 2024 by Alexis Ferguson
Extremely racist store. I walked in this store and saw the security guard just chilling. Cool. I was looking for a particular curling iron for my friend in which they did not have. When I looked up I seen this same security guard watching me like I was some criminal and I asked him “hey why are you following me around this store” he had this real KKK smirk on his face in which he responded “i’m doing my job”. It’s his job to follow blacks around a store? The white ladies weren’t being followed. Sometimes my skin color can put me in uncomfortable situations and I honestly didn’t deserve that. The jewelry I had on alone cost more than what all of them get paid monthly. I never felt so disrespected and discriminated against.
-
February 2024 by Leonisa Peralta
Avana A. did On-time and did a great job curling my hair.
-
January 2024 by Jordan B.
Idk if all ultas are like this… I’ve recently started shopping at ulta outside of target, but this is a little unorganized to me. There’s not really a way to find what you need. There’s no signs or directions to show which section. However, the employees and even security guard was super nice and helpful
-
January 2024 by Melissa Rose
Rudest ulta in the atl area.Everyone in here has a bad attitude and I tried to give them the benefit of the doubt but I have experienced this in 4 different occasions.If you’re looking for actual customer service do not go here.Also the police presence in a makeup store is weird.
-
January 2024 by Abigail Soper
First time going to this Ulta. I did appreciate that the staff did not bombard me with "Can you I help you?" after coming in. What I didn't appreciate was the store was a little messy. I was trying to buy new Bare Minerals products and noticed that there were many samples/testers missing. I also noticed this was true of many other brands as I walked around and when I went to try a lot of the makeup, the testers were either empty or damaged i.e. brush missing from mascara, eyeliner needed to be resharpened, pressed powder and blush was shattered, etc. I'm not sure if it was because we just went through the holidays, but I think the staff needs to refresh the store as soon as they can. The store was out of a lot of products too so I couldn't get some of the items I came in for.
-
January 2024 by Ana Mora (aormana)
Incredibly rude customer service. Came in and knew exactly what i wanted , still so passive aggressive in getting a perfume out from a locked box and employees seem to be annoyed when asking for this. Kaelin cashier didnt even look at me when i asked to purchase, it was the annoyed look on her face for me. Its worth the drive to go elsewhere please save yourself the poor service.
-
January 2024 by Dulce Terrones
Staff is always helpful, I do my brows there and the service is great.
-
December 2023 by lucy liu
The store was out of stock for several items I wanted. To be fair however, they were stocking items just not what I needed. Also, the customer service could be a bit better. The cashiers seemed to be in a hurry which lends to them not asking if you want to use your points before completing the sale. Which leads to you not saving money on your purchase. Overall the proximity to the hotel is what keeps them at 3 stars. Otherwise I probably would not give that.
-
December 2023 by Iyasha Love
I went here today for Christmas shopping and I wasn’t greeted when I walked in. However, 2 minutes later a white woman walked in and they greeted her with a loud “Welcome In”. I am black and all of the employees are black as well. It’s sad when people of your own race act prejudice and racial profile you. I walked out of this store! If I want to buy anything I will go to another location. I noticed in Buckhead retailers tend to discriminate towards black people
-
December 2023 by Sterly Philip
I went to the salon at the Buckhead location and got my haircut by Stephanie W. Do not get your hair cut by her! I told her I want just my dead ends cut and I told her 1 inch. She didn't even look at my hair and said 2-3 inches. She didn't ask me how I wanted my hair cut and she just started cutting away. I asked her how much she was cutting and she said only an inch and I told her I wanted layers in my hair even though she didn't ask me. She did not give me a single layer and cut my hair straight. She also cut off 5inches of my hair. In addition, I asked her about a keratin treatment and told her I never did it before. I also told her I was going to a wedding the next day so I wanted her to style my hair. She didn't tell me that I had to wear my hair pin straight and couldn't even tuck my hair behind my ears or pull it back in a ponytail. At the end, I asked her to style or curl it and she said I couldn't do that for 2 days. She was the worst person I ever got a haircut from! Do not see Stephanie W. unless you want your hair ruined!
-
December 2023 by Suresh
Big spacious beauty products and excellent service
