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February 2024 by Lauren Hunter
I wish I could give zero stars. On Valentine’s Day there were 4 people in our waitress’ section. Took a hour to get bread, another 30 for appetizers and another 30 for entree. The food isn’t bad but to wait 2 hours for an entree better be crafted by the Lord himself and trust me.. it’s not.
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January 2024 by Louis Regan
Absolutely amazing food and service! Everything I had was delicious!!
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December 2023 by LeslieB
We had a reservation for Xmas tea that was not sent from Open Table to the restaurant. So when we arrived there was no record of our reservation and therefore no kitchen prep for tea. Very disappointing as we had an out of town guest with us. The staff comped part of our meal which helped but we ended up just having lunch from a very limited menu of which they were out of several things. So not great.
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December 2023 by
The staff made the most of what was a challenging situation based on their service and attentiveness. We had a reservation, but apparently the event staff moved an event to the restaurant last minute that was going on at the same time. The event took up 75% of the restaurant with people walking all around which made it very loud and hard to carry on a conversation at our table. As noted, the staff did their best to make the dinner enjoyable, but what was going on around us made it very challenging.
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October 2023 by
The menu and photos looked amazing. In reality the tables looked more like a diner. Two other people besides us 7pm Saturday night. Food took a long time though hardly any patrons. Food less than mediocre. Truffle fries weee just regular fries with dead green dried herb on top. Salad swimming in dressing. Gosh wasn't fresh and was over cooked. Server tried to compensate and was very sweet. Two servers had an argument in the middle of the restaurant loudly. Thought it was to be an elegant evening but the ambiance and sticky menus and bad food was more like a truck stop. Waitress only saving grace.
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September 2023 by Savannah Collier
Delicious trout, but the tomatoes were spoiled, the shishitos were SO hot, and they were only serving in the bar, which was LOUD. nice, but not worth $70 for on cocktail and one entree.
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August 2023 by ALee
Had a great solo dining experience at Trade Root. The dining area was quiet which was what I needed. My waiter provided amazing recommendations and also was very knowledgeable of the menu.
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May 2023 by
The meal was extremely overpriced, the food was cold and not good. They didn't have our reservation when we arrived and tried to sit us directly next to the band's speaker even though the place was empty. And fought us that the other tables were reserved, even though we had a reservations and those tables were never sat the entire time we were there. I would not go back again.
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April 2023 by SusanV
The food was fantastic, as was the service of our waiter. However, actually getting a seat in the actual restaurant rather than the bar area was a bit of a duel. When we made the Open Table reservation, we had assumed we would be seated in the restaurant proper, as there was no mention we would not. The staff initially tried to seat us in the more crowded and noisy bar area. (If we had wanted to go to a bar, we would have made a reservation for a bar). We persevered, and were indeed finally seated in the restaurant itself. The restaurant itself is very nice, and once seated there, the evening was enjoyable. If the management wants to seat people only in the bar area, it should say so on Open Table.
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March 2023 by Dee Smith
Ambience, food, drinks were all good! Everything about this experience was great.Parking: When we were leaving I noticed my tire was going flat. The manager stopped me to let me know he could put air in my tire. This exceeded my expectation. He was patient and did not have to offer that. I will most certainly be back because of the kind gesture.
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February 2023 by
Valentine's Day dinner (9:00 reservations). I really wish any member of the staff would have checked in with us after i voiced how long it took just to get my drinks (over 25 minutes). This was a dinner that we looked forward to and cost over $350. All the food was good when it eventually came out. There were no visits from the server... no offers of drinks to keep us patiently withstanding an obvious difficult night for the restaurant. What should have been an impressive night for me and my wife turned into me apologizing for not picking another place. This isn't a review I wanted to write and and I could have forgiven so much with the right attention or attempt at service after the fact. I'd love to try it again but with so many choices out there, I just don't expect to risk another stressful night out. ... if I ever hear from someone over there I will go in with an open mind and would rate them fairly.
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February 2023 by bowdoinalum2012
We went here for Valentine's Day with an 8pm reservation and did not get our entrees until after 10:30pm. When we did get entrees, my steak was cold and the Brussels sprouts were piping hot, the Mac and cheese had a collection of oil in the bowl, and we had not even had our water replenished or been offered a drink or something for the inconvenience until we asked for the check to leave at which point our entrees magically appeared. The restaurant was not very crowded, there was a prixe fixe menu that should have made the meals come out more smoothly, but still it was the longest wait for the bad food I've had in a long time. My husbands corn risotto and salmon were delicious.
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February 2023 by Seattle98101
We had dinner at the Trade Root during an overnight stay at the Whitley, because we didn't want to bother going out. I didn't have particularly high expectations, but our meals were delicious! Perfectly cooked high quality steak, nicely presented; excellent corn risotto side, great salad, good minnestrone soup. It was far better than the ambience, which was bordering on a hotel coffee shop vibe. Breakfast was also very good.
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January 2023 by Richelle Meador
We were too tired to go out to eat so we order room service and y’all the food was on point! The ribeye was cooked perfect and they were able to substitute Asparagus instead of Brussels sprouts for me. We also ordered a side of Mac & Cheese and truffle fries both amazing! For dessert the brownie and vanilla ice cream hit the spot!
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December 2022 by Wayne S.
This after waiting an hour. It is supposed to be a medium-rare burger? And was cold! The plate was warmer than the hockey puck!
