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August 2023 by Maddie
WORST Service ever! Kept telling me they were close and never got there. Got a refund. DO NOT USE THEM
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July 2023 by Blaine Berry
Great! They showed up within a hour from dispatch and deliver my car to the body shop in literally one hour. Thanks for being professional.
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January 2023 by Corey Kimbrough
4 hr wait for the guy to never show up and them hangs up on you as u call for helpService: Car towing
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January 2023 by Sheriff Muse-Ariyoh
Waited over 2hrs and they never showed upService: Car towing
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January 2023 by Alex Farrington
I was happy they were the only tow company that would tow my Lamborghini but I was disappointed when they tried to charge me over $300 to go 10 miles.Also the driver was not familiar on how to tow a lowered vehicle or use the split back tow bed. I has to assist to make sure the car wouldn't scrape.The car did safely make it back to my home but not without running over my grass with the tow truck.I was not impressed with this company after seeing them promoting at different car shows.
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January 2023 by Dr. Mason Weber, Ph.D.
(NO STARS) On March 5th, 2022 my insurance company hired TOW ATLANTA to tow my vehicle from 5385 Peachtree Dunwoody Rd. Sandy Springs, GA 30342 and drop it at Marietta Toyota 750 Cobb Parkway SE. Marietta Georgia 30060. The tow driver dropped my car at an ENTERPRISE CAR RENTAL which is nowhere close to Marietta Toyota located at 750 Cobb Parkway. To make things worst the tow driver dropped my keys in the ENTERPRISE CAR RENTAL dropbox. The ENTERPRISE CAR RENTAL the tow driver took my car to doesn't open for another three days for me to obtain my car keys. I contacted the Tow company to correct the issue, and to tow my car to the correct address. Thinking that this was a harmless mistake!! I contacted (four zero four) seven eight eight - four eight, four eight. The owner of Tow Atlanta answered, and let me say he was a bully from the first sentence. Then throughout the call kept telling me to hush so he can finish telling me why he wasn't sending a driver back out to retrieve my car and tow it to the correct address which is Marietta Toyota located at 750 Cobb Parkway. The owner was stating that he used to be a lawyer as if it righted his company's wrongdoing. So I advised him to have a great rest of the day with his rude self and proceeded to contact my insurance company to make them aware of this matter. My insurance company also contacted TOW ATLANTA and was greeted by the owner with the same rude energy. I DO NOT RECOMMEND THIS COMPANY AT ALL. MY INSURANCE COMPANY DROPPED TOW ATLANTA AS OF MAR 5, 2022.Service: Car towing
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January 2023 by Shardai Wilson
HORRIBLE HORRIBLE HORRIBLE SERVICE! I went through my insurance and used roadside assistance to pick up my car after getting a flat tire on the highway. My ETA was an hour and a half. After waiting for 4 HOURS, I finally called and not only did they tell me they misplaced my information, but that the price would be higher because I was stuck on the highway!! This was not told to me during our initial call. DONT EVER USE THEM!!Service: Special vehicle towing
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January 2023 by D.C. Juarez
Horrible customer service!!! If possible, would give them zero stars... waited 4+ hours only to be told they had no record of my tow. However, this is after I spoke to Mark who confirmed an arrival time (1.5 hours later than what I was originally told). After not showing for the new time, I called again - but was sent to voicemail and when I called from another number they hung up and when the realized it was me.Horrible customer service!!!!!
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January 2023 by Kate Hensley
0 Stars!!!! Absolute worst service ever. Literally NEVER came and towed our car. We sat on the highway for 4 hours waiting, they answered our calls at first and told us they were coming, and then eventually wouldn’t answer at all. Literally awful, don’t ever call this company!
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January 2023 by Giovonni Alexander
Worst customer service. Worst Communication. Driver will block your number. They WILL leave you on the side of the road. If your in need of a tow or any roadside assistance they’re not the company to call
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January 2023 by Colby Martin (C.martin)
I'm at OnStar member that was covered for towing this company still tried to charge me under the table $40 for a fuel surcharge and was very rude about it
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March 2022 by Mason W.
(NO STARS) On March 5th, 2022 my insurance company hired TOW ATLANTA to tow my vehicle from 5385 Peachtree Dunwoody Rd. Sandy Springs, GA 30342 and drop it at Marietta Toyota 750 Cobb Parkway SE. Marietta Georgia 30060. The tow driver dropped my car at an ENTERPRISE CAR RENTAL which is nowhere close to Marietta Toyota located at 750 Cobb Parkway. To make things worst the tow driver dropped my keys in the ENTERPRISE CAR RENTAL dropbox. The ENTERPRISE CAR RENTAL the tow driver took my car to doesn't open for another three days for me to obtain my car keys. I contacted the Tow company to correct the issue, and to tow my car to the correct address. Thinking that this was a harmless mistake!! I contacted (four zero four) seven eight eight - four eight, four eight. The owner of Tow Atlanta answered, and let me say he was a bully from the first sentence. Then throughout the call kept telling me to hush so he can finish telling me why he wasn't sending a driver back out to retrieve my car and tow it to the correct address which is Marietta Toyota located at 750 Cobb Parkway. The owner was stating that he used to be a lawyer as if it righted his company's wrongdoing. So I advised him to have a great rest of the day with his rude self and proceeded to contact my insurance company to make them aware of this matter. My insurance company also contacted TOW ATLANTA and was greeted by the owner with the same rude energy. I DO NOT RECOMMEND THIS COMPANY AT ALL. MY INSURANCE COMPANY DROPPED TOW ATLANTA AS OF MAR 5, 2022.
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February 2022 by Maggie M.
Truly the most outstanding customer service I've ever received. Went above and beyond for me, way past what they should to ensure me and my car were taken care of when no one else would help. Even helped me find a body shop to fix my car and were friendly and encouraging during a uniquely frustrating scenario with my car. If you have any towing needs these are the people to call. Helped tow my car with stolen tires safely and securely, which seemed like an impossible task. Don't think there's enough good things I could say to sum up the service that they offered
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February 2022 by April K.
Service was HORRIBLE! They didn't show up for tow service after we waited 3 hours! However, the kept sending text messages with an ETA. They would not answer the phone, continuously sent us to voicemail.
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January 2022 by Shamorita Islam
Worst company ever.Someone on the phone said they will come in a hour no one came and no one called.When I called them repeatedly they didn’t pick up once.Service: Car towing