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May 2024 by Brittany M.
I have been going this place for years but I must it's not like it used to be. The men in the front were friendly you tell them what you want and they give you a ticket. Ok now a few years ago you walk up the long ramp to the middle part there's a large assortment of air fresheners they had food drinks and assortment of cakes pies etc. front desk was friendly. Now they still have the large assortment of air fresheners , but no food no drinks front staff is rude. They have a coffee machine I think it works, they have a vending machine but that's it. Ooo and they DO NOT have change ! They are cash free !! How will we tip the men servicing the car ! No ATM! I watched about 8 ppl ask for change to tip and they could not. I felt so sad they work so hard i was able to find a few ones at the bottom of my purse. I did purchase an air freshener from wall and I went to put it up , and it was DRY WTH. No fragrance. I was annoyed. My car was great but not happy about not being able to get change or the ATM. They need to fix it.
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April 2024 by Faye F.
Exceptional hand wash detailing inside and out for my Truck and Mercedes. I have no complaints at all, I have used them several times for my Ford Truck and Mercedes. I am 100% satisfied. Reasonably priced and great location
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March 2024 by Jacques W.
I come to this car wash often and I'm never disappointed! The staff are extremely nice and helpful! shout out to TT at the register! super cool
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February 2024 by Charles L.
I went to get my car detailed and tipped the two guys that did the work. I left the car wash and went straight to an event. I looked under my arm rest for my AirPods and they were gone. I immediately did the (find my) procedure and the location was at the car wash. The location moved to a residence and then a skating rink. They stole my AirPods while detailing my car. I continue to track them and it shows exactly where they are. If you visit this location... Please do not give access to the inside of your car! They are thieves. I have reached out to the police and will proceed with filing charges.
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December 2023 by Shanneka B.
I just left the ultimate car wash and detail off of camp creek and I have not had a great car wash like this in a long time. I was almost ready to stop being a member and find another car wash u til today Dec. 13,2024 and one of the workers Joesph who clean my car did an amazing job to where I want to stay at this car wash. I will request Joseph every time I come. Keep up the great work young man.
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November 2023 by Kyla B.
Save yourself, DO NOT patronize this business, if I could give no stars I would. I have been utilizing this car wash out of convenience since they opened, but the QUALITY of the wash is POOR and does not match the INFLATED COST at all. Worst of all the EMPLOYEES STEAL out your car and the MANAGEMENT DOES NOTHING about it! My current insurance and registration was stolen from my glove compartment and they had the nerve to leave the old ones in the back seat! I would have never noticed if the papers from my glove compartment weren't sitting on my back seat when they said the wash was complete. Brought it to their attention immediately and they claimed the employees that were just cleaning my car were mysteriously gone for the day. The cameras don't zoom into the car, so they'll say they can't see them doing anything. This place is a SCAM. DO NOT get swooned by the baristas and wifi while you're waiting, you will get got. 0/10 DON'T RECOMMEND.
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October 2023 by Michele M.
My service requested was beyond my expectations the quality of the wash for the value that I paid was unreal. My first time and I'll be back. The sap on my car was bad but after I received the service requested I was happy.
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October 2023 by Steve M.
Just moved down to the area a couple months ago and brought my BMW here for a good wash. When I got home i noticed my back wiper blade arm cover was missing, replaced it. Went here a second time a week later and again noticed the piece was missing again, now I realized it was from the wash. I contacted them via email numerous times and they asked for my plate number, day and time of visit and said they would speak to the manager about it and get back to me......crickets since then. To bad becouse I am a clean freak with my car and this was a close location for me. Will not return.
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August 2023 by Willie P.
Took my car there last week for a car wash. When they were finished with my car I noticed my passenger side view mirrors was cracked and hanging by the wires. I informed the associate and he informed the manager. The manager accused me of lying about my mirror and I encouraged her to check the cameras. When she came back from checking the camera she did confirm that they did break my mirrors, but due to my car being over 7 years old they couldn't replace my mirror. She offered me a standard car wash. I request to speak to the owner. She informed that she would have the owner reach out but they never did. I was a regular customer at this establishment, and I will never return to this establishment. They should not wash vehicles over 7 years old if they are not going to be responsible for them. Terrible customer service knowing that they broke my mirror they could not even reimburse my car wash.
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August 2023 by Shamekia M.
My experience with this location just keeps getting better. I did speak with the manager, and they were able to refund me my money. However, when I went to take my car to be processed for shipping to Hawaii, my car started having issues starting up to the point it would not start at all. I immediately remember seeing the person who was working on my car jump starting my vehicle when I walked into the bay. I didn't ask about what was going on because I just assumed it must was something they had to do because of them doing the engine cleaning under the hood. However, now I know, that not only did everything else happen, someone messed up something under my hood or with my battery. I called the location back again and I am still waiting on a response from higher over 24 hours later. This is unacceptable. I was there for almost 5 hours by the time I left and my car is a mess!!!!
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June 2023 by Don T.
Cleaning was terrible for me to spend $70. I could have got the basic clean for this. The wax I can't really tell. Because the hood was covered still in dirt and my back seat. He went back and wipe of both. But I shouldn't have to tell him this. I couldn't even tell it was clean at first.
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May 2023 by Lanell G.
Good service guy meet you up front and ask you what kind of wash you need. The staff was nice I got the full service car wash. The cost was reasonable.
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April 2023 by Nique B.
The piss poor service I got today was unheard of. Went to get the Gold and shine and they totally failed! I do not like wasting my money on b.s. I could have washed it and did this mess. Get this the manager is the one who so called cleaned my car y'all.
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December 2022 by Aliyah Barnes
The place looked pretty nice :)
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October 2022 by Joe Mitchell
The hours for Friday opening are incorrect. Do not show up at 8:00am, you will be extremely frustrated!