The Hitch House is a highly regarded business specializing in tow hitch installations, located in Atlanta. Customers consistently praise the friendly and professional service provided by the staff, particularly highlighting the exceptional customer care from Holly, who is recognized for her ability to remember details about customers and their vehicles. The installation process is efficient, with most jobs completed in a timely manner, often under two hours, and at competitive prices compared to dealerships. Many reviews mention the staff's willingness to address customer needs and concerns, including assisting with product returns and providing thorough explanations of the installations. Customers have shared positive experiences regarding the installation of hitches for various vehicles, from cars to SUVs, and have successfully used their hitches for tasks like bike racks and moving trailers. The overall atmosphere is welcoming, and the commitment to quality service ensures that customers leave feeling informed and satisfied. With a reputation for reliability and customer satisfaction, The Hitch House is highly recommended for anyone in need of towing solutions.
Great experience with Hitch House. When I called, they were able to schedule and complete the work on the same day. The staff was incredibly friendly, professional, and knowledgeable.
July 2024
Fantastic experience from the first phone call to final install. Fast and friendly service. My only regret is not visiting them sooner.
June 2024
Best customer service ever. I loved dealing with Holly and Bob who made everything easy and Bob was so nice to go out of the way and give me a tutorial on my bike rack. It was a pleasure doing business here.
