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July 2023 by India Hunt
If both tellers are working on drive thru, who’s supposed to be servicing the customers inside ?
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January 2023 by MA S
Three people were working at Truist this morning, though only one of them was allowed to actually do anything. The person in front of me in line had a very complicated matter so I waited for a while. There was no back up plan to help anyone else while they were dealing with this. One of the three people who was unable to do anything chitchatted with me as I waited yet couldn’t actually help.
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March 2022 by Damon Thomas
Love the staff, the manager was very professional, knowledgeable and generally cared. Thank you Truist Bank
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February 2022 by Barbara Cheatom
hello please send my review to the north decatur road location. They don't have anywhere online where i can submit a review. Please let them know they are doing an awesome job. Swati and Allison have the best customer service and allison helped me find some lost deposits. I appreciate all that they do at that branch- Infectious disease specialists of atlanta PC
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August 2021 by Trip Nip
Ongelee is one of the best Suntrust employees. I have around 15 accounts at Suntrust, so typically I need to work with Suntrust. Well she, hands down is one of the best. Thank you.
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April 2021 by Susan Taylor
I had an issue I needed help with and the ladies at the customer service counter helped me out and solved my issue. They were very friendly and helpful and I appreciate the excellent servicece provided by these ladies and Suntrust.
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December 2020 by Julie Ralston
I have always had excellent service from everyone at SunTrust bank at Emory. They are very friendly, knowledgeable and helpful. Recently, I needed something notarized and they were happy to do it for me, free of charge as a customer. I feel they are an important part of my community, there when we need them. Thank you to all the wonderful staff there!
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June 2020 by J P
Great customer service from Leric. She not only thoroughly addressed my concerns and handled my many miscellaneous questions, she remembered me the following week when I called back with an issue outside of Suntrust's control. All matters were promptly addressed, and all during Covid. Thank you!
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October 2019 by aris wright
I opened an account here not long ago and have had excellent experiences every time I've came into the branch. The branch manager is Kristen Cork and she is awesome and very professional. She believes in taking care of her clients!! SunTrust better hold onto her!!
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September 2019 by Lewis Glenn
I opened an account today and had the absolute best experience! Shout out to the Branch Manager- KC!! I'll be sending all my friends and family here to this location!
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June 2019 by Maid Kastrat
Atm broke
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December 2018 by Kenny Parks
The teller I dealt with was very rude and unprofessional! When the branch manager was called to assist she acted as if she could care less about the teller's rude and unprofessional conduct. I am sending a formal complaint to the corporate office, however I doubt if they will do anything. SunTrust needs to serious redefine their applicant screening and hiring process.
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May 2018 by steven weir
Pleasent helpful staff
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July 2017 by Buck Winfield
The branch manager is very rude on the phone, and goes out of his to be not helpful
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March 2017 by Elliott Erickson
The ATM broke while my card was inside and I had to order a new card from customer service.
