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April 2024 by Tom G
Very rood stafff - especially Amanda K… very strange for a Starbucks but maybe she had a bad day …
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April 2024 by Rowan Sheppard
Ordered a caramel frappe for my boyfriend and a Carmel ribbon crunch frappe with added espresso shot for myself. Watched the lady just make two caramel frappes and pour them into the cup and hand them to me. So the espresso shot was either not added or it got divided between the two drinks. No crunch added, drink was melted before I even started drinking it. Probably the worst caramel ribbon crunch I’ve had. Would not recommend this Starbucks.
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April 2024 by A. B
Why do y’all treat your employees like that huh? I could on a whoooole rant like I’ve done with some other places, but I don’t believe that Starbucks deserves the type of compassion that comes with feedback (negative or positive). If hell exists, there will be a Starbucks with a drive thru sitting just past its gates.
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March 2024 by Walter Bauer
Always slow and lose orders. Unfortunately, only coffee shop in Midtown.
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March 2024 by Lisa Jacobs
The baristas and coffee are top notch at this location, but the fact that it is no longer a reserve location is so disappointing. It used to be such a treat to go here and get items not available elsewhere, particularly the reserve drinks. They no longer had the item i drove here specifically to get. The poor baristas are very apologetic and still do their best, but confided that they had lost so many regulars with this change. Don't drive all the way here for the reserve experience, it's just a regular Starbucks now. They are planning on redesigning it and making look like a regular location, so anticipate a closure.
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January 2024 by Ann Holloway
I went in to get a beverage ?☕ to quinch my thirst and was given the ultimatum good customer service by some nice individual's who qualifies their work like the unique people that honestly love ❣️ their job says the VIP Queen ? herself the Celebrity Queen ?✨??
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December 2023 by Boonsan Ransikarbum
I wonder if the managers or management team ever train your staff not to call customers with the fingers! Terrible
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December 2023 by Malcolm Berman
Aesthetically nice location. However, like many other starbucks locations it does lack plentiful seating especially when busy. One person unintentionally can take up a 3-person high top because tables are tiny. They could use longer tables and more comfortable chair options. Coffee was good, and the employees seemed very friendly welcoming people in. There was also some free parking!
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November 2023 by Desmond Cole
I once visited this location quite frequently. However, I'm out of the area now and haven't been there in over a year. On Saturday, October 14, 2023, i had an appointment in the vicinity and looked forward to going there again, but things have changed significantly for the worse! My coffee was made and placed on the counter without my name being called as usual. After at least 15 min, I discovered my coffee just sitting there unattended. There was a very tall black guy making beverages, I wouldn't be surprised if he was responsible for this inconvenience. He displayed a very annoying voice tone and "not" very warm & welcoming as I've grow accustomed to at this location.My coffee was cold and distasteful upon discovering it just sitting there on the counter, I'm very disappointed ?
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November 2023 by Gary Mayo
Customers are an inconvenience at this location. I arrived at 6:25 pm and the staff was already placing the chairs on the bar and closing down. Store does not close till 7, so this does not make for a welcoming place to sit and enjoy a drink.
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October 2023 by Miguel M.
Place smelled musty, the amount of dogs that were inside the store stopped me from drinking my coffee inside, wish I knew before ordering my coffee on the app would just gone to another Starbucks near my house
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October 2023 by Azaria Tinch
Very disappointed. I thought this would be like the Starbucks Reserves in Seattle and Chicago. It’s pretty much just a regular Starbucks. Same menu and everything. Don’t waste your time.
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October 2023 by Trung Hoang
I bought this drink with Venti size but they gave me a half of cup like Tall or Grande size. I request to fill more but they denied and ignore my complaint. This staff was attitude and rude.
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October 2023 by Myki Glover
This place shows as a Starbucks Reserve Roastery in person so I had to stop by and check it out. Super cool ambiance and great vibes. My usual Starbucks order did take close to 30 minutes which I’m not used to, but the music was right so I was patient.
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October 2023 by Liz Coffee
Staff were super understanding when I forgot my wallet & were patient while I stepped to the side to set up Apple pay (had to get card info from my SO to input etc etc). They were patient and sweet when I asked about off-menu stuff and sugar-free alternatives. The store is clean and well organized. The food and drinks are excellent and served in a timely matter. I ended up chilling here all afternoon instead of going to the library just because I liked the vibe. Didn't get too busy but I was able to wait until the lulls to come up for more any additional orders.