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March 2024 by L H
Worst Starbucks I’ve ever been to. Only ordered a sandwich, and there’s a barista already warmed it up for me, but for no reason just to put it aside and didn’t want to hand it to me. All he did was keep wandering around in the kitchen. Not making orders not making drinks. Just kept walking :) Finally there’s another kind barista found my sandwich and handed it to me. I don’t know why that guy just wanted to straight up wasting my time. But yep never gna visit there again.
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March 2024 by Tyler Boggs
Slowest Starbucks I’ve ever been to. Edit - 25 mins for a grande iced coffee cmon now!!
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March 2024 by Starbucks Metwest
Being a group of four, there were no seats open which is fine but when you have additional seating that can fit more people: that’s unacceptable. To have your shift supervisor to rudely tell you that the seating is open, but will sit there herself when I know you have a back room to do your work for Starbucks.Your barista also gives out hot drinks with no sleeves. Which I thought was because you were out. But you’re not. There’s no customer connection, the team isn’t even talking to each other. There’s no warmth. Before you comment to tell me to go to Corporate, I will. Just improve.It’s a nice store. Great location. Be friendlier.
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February 2024 by Ann Holloway
Good ? customer service all fives across the board good quality customer service say's the VIP Queen ? herself-The Celebrity ??
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December 2023 by Malisha Johnson
I'm giving up Starbucks for 2024. I can make my own coffee at home without having to argue with someone about something I'm paying almost $10 for. What's the point of getting your drink customized and printed on a label for someone to read in a particular order made specifically to fit for 1 company for the person being paid to make the drink to completely ignore it then have an attitude when you ask for the corrections to be made
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December 2023 by Stephanie Wellen
Great place to get a coffee if you enjoy a 40 minute wait.
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December 2023 by Jon Franch
One of the worst Starbucks in Atlanta. All of the shift leads are young, and more concerned about laughing with their coworker friends than getting work done. 3 people standing at the tills laughing while one person works drive thru and one person works bar and are both clearly struggling.
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December 2023 by Taya Famularo
Fast and
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November 2023 by MP P.
I come here 3+ times a week and study here a lot for school. There are ALWAYS people (possibly homeless) who just stay in the upper area and sleep on the benches who look like they're just there to be somewhere inside. Service is great, but it's kind of uncomfortable to come here to work, and I've heard a lot of the same things from my peers. It must be because this location is in midtown, but I wish the staff would do something about it.
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November 2023 by Darby Vessell
Absolutely the worst experience I’ve ever had at a starbucks in my life. Rudest staff, “manager” wandering around pretending to be stocking or something but we watched him just move one thing to a different place while his staff is moving at the speed of literal turtles and there’s 10 people waiting for their drinks. Not like 10 people came in at once. Whoever was making drinks could not care less about his job and was LITERALLY putting out one drink every 10 minutes. And then forgot one of our drinks, made it wrong, and then was extremely rude when we asked him to remake it. a hot coffee with cream. What a joke. All while the “manager” is watching this unfold and just continues to walk around in circles. I wouldn’t return if my life depended on it.
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November 2023 by Vy Huynh
This Starbucks has really been on the downhill for the past few months. I am a regular at this starbucks and I have been fighting to defend this starbucks but lately the costumer service is not like it was a few months ago. It seems like every time I come down to get a drink the workers have been so rude to me and taking so long to make a drink. I understand that you are busy especially with the holiday drinks but I personally don’t see it as an excuse to stand there and talk to each other and laughing about being rude to costumers while you have a room full of people waiting for their order. I have talked to other costumers who also place mobile orders and they all have been waiting for more than 30 minutes for their drinks.
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November 2023 by monica
Solid drinks but overpriced. Recommend matcha latte with oat milk for people that don’t like coffee. Fall pastries are so good. Baristas are always nice. Atmosphere is great for studying. The reason for low score is because I had to wait an hour for my order. For some reason, they were terribly backed up and everyone waited an hour or more for their orders. Messy so overall 3/5.
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November 2023 by Robert Bennett
It's your standard starbucks..In the Georgia Tech area..The only thing that's a question is..Why yall don't have lemons for the tea??
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October 2023 by Ashley cotsman
Waited 35 minutes for two coffees at 3pm. Ended up just canceling order and getting a refund. Awful.
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October 2023 by Danelle
Appreciate that this midtown location has free parking (limited) and drive thru. It has never been too busy the times that I’ve visited. There lots of room inside to meet, work, or study.
