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October 2024 by Sarah Taylor
I visited 10/12/2024. My first time being in there and just WOW. Amazing customer service. Just soooo helpful, patient, and sweet!!! I asked A LOT of questions and never felt like they got annoyed. Nichole and Janell (I hope I spelled her name right) helped me. Amazing women!!
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December 2023 by Vicki Rupnow
Wonderful customer service from Brittany at Soma in Perimeter Mall. She was super patient and helpful. I’ll definitely shop at this location again.
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November 2023 by Ivana Lanzani
I have been trying to reach out to the store all afternoon. Every time, someone picks up and either leaves the phone unanswered while I hear all the noise in the background until I hung up, or picks up and hangs up within 10 secs (I can hear people talk in the back, just not to me). I wouldn’t mind holding if they asked me to but this is just disrespectful. Terrible customer service!
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September 2023 by Magnolia
I visited this location 8/17 and had the pleasure of working with Tanzania (Nia). Her attitude and patience was top notch. I will continue to patronize this location and share my great experience with others.
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August 2023 by Magnolia Peach
I visited this location 8/17 and had the pleasure of working with Tanzania (Nia). Her attitude and patience was top notch. I will continue to patronize this location and share my great experience with others.
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August 2023 by Kita “Unforgettable” Greenway
There is one lady who works there who I love!!!! She has great customer service, she's patient and kind and now I've changed from visiting the location close to me to this location because of her and this location always has my size in everything.
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March 2023 by Ivy Lan
I have been trying to reach out to the store all afternoon. Every time, someone picks up and either leaves the phone unanswered while I hear all the noise in the background until I hung up, or picks up and hangs up within 10 secs (I can hear people talk in the back, just not to me). I wouldn’t mind holding if they asked me to but this is just disrespectful. Terrible customer service!
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November 2022 by CRYSTAL COOPER
Pricey but worth the money
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May 2022 by Shannon Gaskin
The employees are the biggest thieves I've ever seen in my life. For three months and employee ripped a new hole in the store. Duffle bags full packed up and ready to leave the state and they never knew. And tries to make me the escape goat. Even the little manager that's there was in on it. At the hotel that one of the employees live at she showed up there to get her cut. I hope that they can find dependable people cause if not that location is in trouble.
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February 2022 by Amber M.
I am 5 weeks postpartum and I needed a bra since my boobs are larger due to breastfeeding. I was over the usual Victoria secret bras. I was greeted with a warm welcome and a authentic smile. I had my son with me so I was a little Nervous about the service I was going to get. Cynthia was the person that assisted me. I explain and show her my boobs was hanging out of my bra and it was uncomfortable. She led me to the dressing room area and gave me the biggest one since I had my son with me. I let her know I needed to be fit and she made me feel really good. I have tons of extra skin and she didn't make it feel awkward. Cynthia didn't mind helping me try on all types of bras and sizes . After 20 mins I was able to find the perfect full coverage bra. I left out with 4 new bras and this is one happy momma !
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February 2022 by Meg Thomas
I am a post -mastectomy patient, and Diep Reconstruction. Total body change. NONE of my bras fit again, None. Soma was recommended by fellow patients to go for best fit for bras.
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March 2021 by Glenda Hernandez
Unfortunately of the handful times I’ve been here, they are always out of the same thing I’m looking for. EVERRY time. I have no issues at the Lenox store. With sizes or actual customer service there. I keep getting help from a lady that is a little passive aggressive. When I asked why it is that I have to go to Lenox to find what I need her response was “we’re a very busy store and we . Because obviously Lenox doesn’t get as much traffic -_-. Anyway, I’ll stick with the Lenox store.
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October 2020 by Brooke
The ladies here were so helpful and kind today! Their new digital bra fitting was amazing!
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August 2020 by Kathleen Klug
Hello. I do not post reviews frequently, but I have to give a shout out to Candice at Perimeter Mall Atlanta GA. She called me to see if I needed any Soma essentials. I received my PJs in 3 days and they are perfect.Thank you Candice for the call and the grassroots marketing, you saved me a trip to the mall.All my best and thank you,Kathleen K. Atlanta, GA
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July 2020 by Jill M.
This is my go to... My daughter needs nice bras and i feel the price can't be beat with the quality. Especially during sale. In Covid days, i realize that people who are working are doing the best they can. As a manager in the retail business, the experience today was mediocre at best. I don't require much when shopping. My associate was sweet, and helpful when I asked. But there was no over and beyond type of customer service that Soma is known for.
