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February 2024 by Paige Davis Keith
Do not buy Jewelry from here. It’s usually really cheap and they will not help if something breaks. I bought some very expensive earrings and came in because one broke. The sales associate was extremely rude and didn't even look at the earrings i had. She basically said nope cant do anything. So disappointing.
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February 2024 by Deborah Vantrece
I love the deals that you can find. It's my first go to when I go shopping!
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January 2024 by Phillip Miles
Quick and thorough with professional interaction Made the experience easy
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January 2024 by Shnae Bianca Cross
I was extremely disappointed and dissatisfied with my visit at Saks Off Fifth Buckhead. The store Manager Bianca Johnson was very rude and lacked very basic customer service skills and respect. She treated me like I was not a customer that had just spent 200 dollars, but merely an impoverished individual. She did not greet me upon being directed to her when I asked for the Manager, she showed no care into why I had visited the store again for the second day in a row from an issue from the first rude sales associate Jasmine, and didn’t even care enough to make eye contact with me. I visited this store two days in a row because my first visit the sales associate Jasmine was so removed and so rude that I was afraid to even question my issue. After Bianca decided she did not care about my issues, I was fortunately greeted and taken care of by Alicia, who should in fact be the actual store manager, who listened and took my issues seriously and fixed it. She was very respectful and attentive to the issue I had returned for and took care of me quickly without any attitude like the other store agents. I have been treated better in a Walmart than I was at this high end store and I will never return! This Saks is the most convenient to me but I would instead drive 2 hours up to Woodstock if I needed something from this store again. Basic customer service goes a long way and this team needs to learn from Alicia on how to treat people.
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January 2024 by Lucía López
This is a review for online shopping. I bought a preused bottega bag that was supposed to be "excellent" for the condition. Mind you...excellent definition is as follows: Excellent - Excellent condition. Minor wear; looks new. However, when my bag came in it looks like the following description as good (Good - Good condition. Noticeable wear due to regular use or age). This is not in excellent condition. Just look at the photos and tell me what you think....They post stock pictures of their used bags and the bags are not the actual item itself. I paid 1000 for a bag that is super worn. And now I can't return it. I'm going to complain.BEWARE. Do not buy used bags from here.
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January 2024 by Shawn Penoyer
there was previously a much better selection for men, and a better range of fashion brand names that are no longer available for some reason. I would shop here more often it that was returned.
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January 2024 by Sam
Has some great deals sometimes.
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December 2023 by Nolan Scott
I live this place. It has everything I need!
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November 2023 by Pat Riley
Great selection of Clotheswonderful staff
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November 2023 by T W
Great place to find a deal
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November 2023 by Kimberly Davenport
Highly disappointed with the store, I bought a purse, and the strap was missing and no help with sending me a strap or refund . The manager was very unprofessional
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November 2023 by Jose Rodriguez
Good Versace items at good prices
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November 2023 by Jill A.
Look carefully at your receipt before you leave this store; their system sneakily REPRICES items that are purported to be On Sale Half Price with a receipt as convoluted as a pharoah's tomb. And don't get me started on returning a Full Price item; you will never get back the full amount you paid.
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September 2023 by Angela Lanier-Smith
SCAM ALERT!!!I got scammed by this company! Ordered 2 pairs of shoes in August, today, September 20, 2023. It's funny how they email a picture of the delivery, but failed to email or text "your package was delivered". Who looks at emails everyday?Also, didn't place it in the Hub. It sat outside for someone to steal and they was. Normally, l would get a text to say "your package was delivered"I asked for a request of the same exact shoes and size. Why would I want 2 pairs of the same shoe and size? Does that make sense? No, it doesn't! Also, refused to refund me. Now, I have to take matters into my own hands.Wished l had looked at the reviews before ordering!!
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September 2023 by native lips
Do not spend your money here go somewhere else at approximately 1220 I had a return Dominique return them I ask him how long it would be before I receive my money back on my card he said I don’t know you should know that wow as a employee for off 5th that should not been his response he was so rude saying it he rolling his neck and all his customers services skill sucks if y’all keep allowing him to work this place it will not make any money if it wasn’t for customer Dominique probably wouldn’t be getting a check we are the reason he have a job and the way he talk to me was not acceptable and the manager was standing there said absolutely nothing you can tell that’s his friend they would be reason this place go out of business
