Not sure how to describe the service or overall experience. Clearly no support staff, parts desk people are running all over doing 3 other jobs. Process flow is not functional, seems like they are using their skilled workers to do parts picks and coordination. Feel sorry for the ones trying to make a difference.
November 2023
called in for parts ,parts guy said he had all my parts ,he would have them ready for pick up, came in t get my parts and now they have 2 out of the 3 parts, comeon man, terrible service
September 2023
Very high prices and terrible customer service…would not refund my money for a part …it was an $146.00 electrical part that didn’t work from the start … I ordered one from Amazon for 36.00 Dorman name brand and works fine ….sign on door says expect more .. should say expect less