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March 2024 by Rusty Brissette
Groom and bath - quick and quality!
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January 2024 by Jeff T.
Had brought my dog here for awhile, but stopped due to a large decline in quality and management. It's sad because this was a good spot previously, but seems to have very little qualified staff. Have come in many times with no attendant at the desk. Nia is nice, but this place has simply gone down. Sad reality. When my dog had a seizure at daycare they made us come and get him saying they knew nothing regarding he had epilepsy, when they had already administered his medication previously with boarding. My dog will never be back and my once 5 star review is a strong 1 star as I do not trust this business.
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December 2023 by Pratyaksha Parikh
DO NOT GO HERE! IF I COULD LEAVE LESS THEN 1 STAR I WOULD! We got our dog boarded here December 21st - 27th, 2023 and our baby came back with a terrible infection all over her mouth and had to go in for an emergency visit to the vet as soon as we picked her up. We called Rex & Roxy's to check in on her while we were out of town, and they said everything was good and that she was doing great. Just to find out when we picked her up that she was supposedly "scratched" by another dog (by her eye and around her nose) that they didn't tell us about and completely neglected her care. We have called and talked to them and they state that she only got a scratch and they don't know anything about the infection, even though it was very clear when we picked her up. They are not willing to do anything to help the situation and are acting like this is no big deal. Please save your babies from coming here!
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December 2023 by Reese Jackson
Mel and Mia are mine and y’all can not have them!!! These are my people and my baby Charlie is equally as in love with them! Their prices are so affordable! Everyone who works there treats my dog like family. Like why would you go anywhere else!!!!!
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December 2023 by Leah Abron
Courtney is the best groomer in Atlanta. She takes diligent care of her clients and my pets enjoy seeing her each visit. She is always up to date on current breed trends and offers tips on how to care for your pet . The front staff and daycare staff are always smiling and showing they have a true passion for the animals they care for. Many times the manager goes over and beyond for customers at the Buckhead location. I will continue to support this small business because I know that my pets are in the care of puppy lovers & professionals!?
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December 2023 by Cedric Dodson
I just moved to the area and was looking for a groomer for my dog and ran into Rex an Roxy’s in Buckhead. It was one of the best decisions Iv made since moving the staff ( Mia , Courtney, Mel, and my guy Dashawn loves my dog Gio like their own an the grooming is amazing
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December 2023 by Katrina Young
On Friday, December 22nd, 2023 I had the most horrific experience with my Dog Dallas. I took him to Rexy and Roxy's Buckhead, to get groomed at 7:30am. I was VERY specific online in the profile that I had to create, as well as in person the morning that I dropped him off, that I ONLY wanted the hair around his eyes and butt trimmed.When I arrived to pick him up at 3:30pm that afternoon, after just having a 90 minute full body massage, I was a bit out of it, and was in shock when I saw Dallas. He had been shaved down to his coat!!!! I was rightfully upset and expressed my concerns to the SUPER unprofessional, Manager, on duty! She did not apologize nor refund my money.I went the next day, and showed the SUPER unprofessional attendant, "Deshawn '' and he took photos of Dallas and asked me to "give him a few minutes" so I stepped outside. I came back in and he said that he called "Mia" and she said "you were rude yesterday" and he could not do anything. I was only "rude" AFTER she was blatantly nonchalant with regard to what they DID to my dog. It is WINTER and they (Courtney Fields) took all his fur off and WITHOUT my approval. So much so that his ears are no longer covered, and his sweaters DO NOT FIT HIM. In addition the cut IS VERY uneven, especially around his eyes and neck. My poor baby. Mia is incredibly rude and they have not issued my refund.I have attached before and after photos of my dog as well as the filth that was around the front office area. SO DIRTY!!!If I requested a FULL refund of $66.00 by the end of business on Tuesday, December 26th, 2023, and have not heard from anyone.DO NOT GO HERE! I am going to file a civil complaint in Fulton County if I do not get my FULL refund.
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October 2023 by Maya Lindsay
My Bentley loves it here! Courtney cuts so well , while Mia loves my dog like her own during boarding! We are on year 2 here
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August 2023 by Dee Tea
Don’t bother. They don’t have consistent communication between staff to customers. Totally disorganized. Waste of time.
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August 2023 by Yvonne Choi
Hello. I am a resident of MAA Buckhead. I am writing about the noise of dogs barking and suggesting a way for your business and our residents to coexist in a more favorable neighborhood environment.Would you consider setting a specific time slot/program that allows the dogs to be outside for certain hours in the day? For example, one hour each morning and afternoon.I am a dog lover, and I appreciate your business taking care of dogs. However, it is absolutely true that the barking noise all day for six days a week causes severe stress for the residents, who also have the right to enjoy a peaceful living environment.I use earplugs for at least five hours every day to partially reduce the noise, so I can concentrate on my work. I also have heard there are many other residents who work from home and cannot concentrate on their work. Our work at home is also a way to serve our society as your business does.I sincerely ask for your understanding and cooperation. I hope we voluntarily find a better way for dogs and humans to live together. Please reply to the review with any suggestions. A prompt reply would be very much appreciated.
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May 2023 by London S
Since moving to Buckhead, I have NOT HAD ONE DAY of quiet enjoyment. They put these dogs out as early as 7 AM and leave them out there constantly without supervision (7 DAYS A WEEK). It is literally non-stop barking , without stopping, for more than 30 minutes at a time. When I work from home, colleagues and clients can HEAR the barks coming through my call even though my window is closed! I can never open my window due to the excessive noise.Rex & Roxy - I understand that this may be a quick and easy buck for you but placing this “business” in the middle of hundreds of residences is extremely inconsiderate and selfish. Please consider the neighborhood, not just your bank account. Move your business elsewhere and shorten the time you leave these dogs outside until you do.- A PAYING BUCKHEAD RESIDENT
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April 2023 by kckuehn1
Chester has been going weekly to daycare for about a month and he seems happy & tuckered out when I pick him up! The staff is friendly and really seem to love the pups!
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March 2023 by Debra Ivey
Not a good experience. Had 2 neighbors highly recommend for overnight boarding and made an appt for an “assessment”. They told me to drop her off between 7am-7pm for $25.Dropped her off at 10am and then received phone call at 4:20pm that she did not pass her assessment and to pick her up by 5pm. I called and said we would be there within an hour and when we arrived at 5:15 they wanted to charge me double at $50 saying I was late in pickup. We have our precious dog in doggy daycare at Central Bark weekly for almost 2 years with no issues …so very shocked she did not pass their assessment even though when we dropped her off and stayed for a few mins they assured us she would do great! I believe the young lady didn’t handle her appropriately and then wanted to say she was not a fit. I would be okay with her not being a fit until she wanted to charge me $50 instead of $25 as promised. Not an honest place. Do not recommend.
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February 2023 by Elizabeth B.
I have two dogs who love, love, love Rex &Roxy's. They both drag me to the door and ignore me when we get there! The staff is so kind and friendly (Mia always has the best attitude and so friendly!) and my puppies are just so happy there! They come home exhausted and I know they played and weren't kept cooped up inside!Highly recommend for both boarding and grooming!
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February 2023 by Lauren L.
I love Rex & Roxy's, I just moved to Atlanta about 6 months ago and brought my dog to Atlanta in December and Rex & Roxy's is the best place for day care. The staff is so kind and really cares about each and every dog that comes for day care and boarding. I have not yet gotten my dog groomed here but I plan on it soon and have heard amazing things from other dog owners. The location is perfect for me since it is right across the street and I love that they post pictures of your pups on their instagram so that the owners can check on what their pups are doing! Great prices also for being in the heart of Buckhead, a lot of other places I looked at near by we're a lot more expensive. Amazing staff and everyone is so friendly! if you are planning on taking your dog to day care, boarding or grooming in the Buckhead area, highly recommend!! Henry loves playing with all of his new friends at Rex & Roxy's!!!
