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February 2024 by Nate C.
Service is A-1at the REM location in Norcross. They have EVERYTHING at fair prices. If you can dream of it, if you saw it in your favorite restaurant they have it, no cap. The only thing they don't sell is fresh baked bread to go with that restaurant attire on their shelves. Trash can, pizza peels, chef aprons, citrus juicers, refrigeration units, sauce pans, delicatessen hardware - the list is long. Did I say fair prices? Do yourself a favor, whether you are an individual, or a business drop into this location and see what you have been missing out on for all the years you were driving on Highway 85 north and blinked your way pass the exit. Thank me later
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February 2024 by Lupita Perez
Recently bought equipment for my restaurants kitchen and STEVE was my sales person, 10000% satisfied with how steve treated me. He was not only very attentive but very knowledgeable about the best products and different brands. Rest assured you will be getting exactly what you need for your business. Any questions, he’s quick to respond. STEVE is your go to sales person at that location. Trust me, you won’t regret it.Thank you Steve for a smooth and easy transaction!!!
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February 2024 by Nil Patel
I bought a new salad spinner for 150$ which broke in 1 week. Only used it for 4-5 times. They told me we can’t do anything about this you can Just buy another one.
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January 2024 by Nathan Shryock
I wanted to bring to your attention the outstanding job Steve has done for us at Reunion in East Cobb. We met with Steve for the first time back in July. We were opening a new restaurant and needed to get quotes for all equipment. We used quotes from 4 of your competitors and chose REM solely because of the due diligence and commitment shown by Steve. We were not easy to work with either, as the quotes changed almost daily. During all of this, anytime I needed Steve, he was available (even on his days off) and never showed any frustration with our indecisiveness. Steve has a wealth of knowledge and the perfect mindset to guide your potential customers into buying from REM. You are truly blessed to have him on your team.Nathan Shryock
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December 2023 by Joe Carson
Found everything we need! Friendly staff and lots of inventory.
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November 2023 by Vincent “jaba” Lao
Had a pleasure at REM! Steve helped me throughout the whole process and guided me to the right directions. Steve is a great guy and when I start my second cafe location I would definitely go back to him.
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August 2023 by Kolt Bloxson
Steve was a wonderful resource in helping us procure our our commercial fridge for Miles Ahead! He was knowledgeable, helpful, and making sure we received our items on time. It was great!
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August 2023 by Michael Bowen
Not a professional chef, but use some professional chef stuff at the house. Cambro containers, knives, 1/2 and 1/4 sheet pans, and other stuff. Staff is helpful and knowledgeable.
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July 2023 by Vanita & Michael Renner
Steve at REM was a great help locating equipment and items we needed for our new food truck. The ordering process was super easy and the follow up on pick up day went smoothly. He even called back to follow up and see how it went and to make sure we received everything. We will look forward to using him again soon??
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July 2023 by Leon Harrow
Our company has been shopping here for a few years now and the service has always been exceptional, staff is always quick to offer assistance and to resolve any issues. I have to single out Steve Getman who went above and beyond recently to help us with a recent issue we had with some equipment, We feed over a thousand kids daily and his timely help kept us from having any lag in us providing that service. Thanks again Steve.
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July 2023 by Gary Matthews
Great service and products. I have been buying from REM for years. Steve is the best rep that we have ever had. He takes great care of us and the schools that we send to him for equipment!
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July 2023 by Tilla Jones
Steve Getman is the best! Our Soup Kitchen has bought several appliances through him and he is always super helpful. Very knowledgeable.
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July 2023 by Jennifer
The person who called the restaurant this morning was being racist. I heard the guy say “these people…” under his breath after he asked to speak to my manager. Absolute disrespect! Ruined my mood at 10 in the morning! I wish I could put zero stars but I can’t.
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July 2023 by Anish Nair
I am a restaurant oner I go to REM a lot when I open my new location I got all the furniture and patio furniture kitchen equipment from R.E.M. Steve was so helpful. He has a great knowledge about equipment and he works on your budget. He puts the extra effort, make sure that we get the best price and products , Thank you Stave for all your good help.
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June 2023 by ELLA SIGNATURES
I wish I can rate this store zero for customer horrible relations, a certain sales staff by name MR. Roger was very temperamental, rude and aggressive. He’s a typical example of staff from hell.Encountering him is enough to spoil anyone’s day. He was yelling and screaming on top of his voice just because he was politely asked a few questions about some brands of Oven.His colleague had to quickly intervene to help, it looked like Mr. Roger was having a bad day because he was screaming unprovoked at a customer for no reason.The store has awesome products but the experience with this guy made shopping at the store a nightmare.
