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February 2024 by Rudy Griffin
Latiska and Destiny were great customer service! Made me feel at ease and welcome me home!
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January 2024 by Joann Hendrix
The staff here harass you even when you tried to tell them about your situation and that you want be able to pay this week. And the staff member the female will say no we need it this particular day. The furniture is cheap. I’m so glad I’m finished paying for that bunk bed which end up breaking on the last payment. These establishments are terrible especially the one in the west end on oak dr or st. Stay away by all means necessary.
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January 2024 by joann hendrix-Moody
I will never ever buy anything from this location or any other establishment of this nature. If you are running low on your payment and you let them know but these people still continue to harass you with calls. On top of that the furniture is cheap.
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January 2024 by Joann H.
Stay away from this place. They will harass you even when you speak to them about your money is running short. It's best to purchase your goods with cash or through Afterpay. The furniture is cheap anyway.
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January 2024 by Tania Scarbrough
Horrible experience with this location. I was scheduled for a call at 11 am and told someone would be with me shortly. It’s now almost 5pm and I never received a call from this location. Please return my deposit!
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January 2024 by Destina Owens
Machine never working bad customer service from the store oak street location manager always answer with an attitude
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December 2023 by David Holeman
Great customer service
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November 2023 by Nyasjha D.
If I could zero stars I would. I waited a week for my delivery just for them not to deliver my items. I was told multiple lies that my items were on the way but never came. So unprofessional considering I've already given money.
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November 2023 by dametrius daniels
Taking to long to receive the delivery it’s been almost a month and still hasn’t got a delivery date .
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November 2023 by Cayla Williams
Terrible experience would never order here again
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September 2023 by Black Diamond
I am satisfied with my service, the only thing i was not satisfied with was the additional cost i was being charged for and was not aware that i was being charged until i had to go online to update my card information.
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May 2023 by Aviance Hendricke
They initially took the money out but didn’t generate my order. I still have not gotten a delivery date. The process was online and smooth I just hope the condition of my furniture is good
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May 2023 by Kimberly Crater
I was trying to help my elderly father rent a lift chair. Their credit proceedures are rediculous. Went to another company, was approved within min's and have chair within 24 hours. This place is a racket!!!! Go to ADA Medical Supply - much better!
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May 2023 by Jason Lyric
Good people Easy to work with very understandable
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April 2023 by Jeanna Sawyer
It’s the harassment and knocking on the door that I cannot take. Called the location to inform them that my pay schedule changed due to switching jobs and I was upstairs in my office and my dog was barking like crazy. I was on a call with my boss. Missed a call from them and Called them back and they were at my door. This is my last time renting from them. The knocking on people’s doors it too much and it’s harassment. It’s like they kept knocking. Either someone is home or they are not! Banging is not going to make anyone answer the door. Once my ish is paid off I am done for good.
